Feigenbaum - Study guides, Class notes & Summaries
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WGU C215 Operations Management Exam Questions with 100% Correct Answers
- Exam (elaborations) • 23 pages • 2023
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Methods analysis Correct Answer Process concerned with the detailed process for doing a particular job 
 
Conformation to specifications Correct Answer Measures how well the product of service meets the targets and tolerances determined by its designers 
 
Fitness for use Correct Answer Focuses on how well the product performs its intended function or use 
 
Value for price paid Correct Answer Quality that consumers often use for product or service useful; Only definition that combines economics...
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CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!!
- Exam (elaborations) • 11 pages • 2024
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CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!! 
 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledge 
Juran 
1950s taught concepts of controlling quality and managerial breakthrough; 
 
first to incorporate the human aspect of qualit...
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WGU C215 Study Guide 2023 - Dr. Thomas
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I.	Quality Management Methods (Chapters 5 & 6) 
 
Chapter 5 
1.	What is the total quality management philosophy? (Chapter Topic & Page Number: The Philosophy of TQM, 143-154; see also Table 5.3) 
a.	It is a philosophy of total integration of the business to achieve the required result. 
2.	What are the five definitions of quality? (Chapter Topic & Page Number: Defining Quality, 135-136) 
a.	Conformance to specifications – How well a product/service meet targets and tolerances defined by its de...
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CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!!
- Exam (elaborations) • 11 pages • 2023
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CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!!
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Certification CQPA PART 1,2,3,4 LATEST 2023
- Exam (elaborations) • 31 pages • 2024
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Certification CQPA PART 1,2,3,4 LATEST 2023 
 
Part 1 
Part 1 
quality planning 
structured method of designing and establishing steps necessary to ensure that a product or service satisfies a customer. 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledg...
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CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!!
- Exam (elaborations) • 11 pages • 2024
-
- $12.49
- + learn more
CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!! 
 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledge 
Juran 
1950s taught concepts of controlling quality and managerial breakthrough; 
 
first to incorporate the human aspect of qualit...
-
CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!!
- Exam (elaborations) • 11 pages • 2024
-
- $14.48
- + learn more
CQPA Practice Exam 1 Questions And Answers Verified 100% Correct!! 
 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledge 
Juran 
1950s taught concepts of controlling quality and managerial breakthrough; 
 
first to incorporate the human aspect of qualit...
-
WGU C215 Operations Management Exam Questions and Answers 100% Pass
- Exam (elaborations) • 29 pages • 2024
-
- $12.49
- + learn more
WGU C215 Operations Management Exam 
Questions and Answers 100% Pass 
Methods analysis - Answer- Process concerned with the detailed process for doing a 
particular job 
Conformation to specifications - Answer- Measures how well the product of service 
meets the targets and tolerances determined by its designers 
Fitness for use - Answer- Focuses on how well the product performs its intended 
function or use 
Value for price paid - Answer- Quality that consumers often use for product or service ...
-
Certification CQPA PART 1,2,3,4 LATEST 2023
- Exam (elaborations) • 31 pages • 2024
-
- $17.49
- + learn more
Certification CQPA PART 1,2,3,4 LATEST 2023 
 
Part 1 
Part 1 
quality planning 
structured method of designing and establishing steps necessary to ensure that a product or service satisfies a customer. 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledg...
-
Certification CQPA PART 1,2,3,4 LATEST 2023
- Exam (elaborations) • 31 pages • 2024
-
- $21.48
- + learn more
Certification CQPA PART 1,2,3,4 LATEST 2023 
 
Part 1 
Part 1 
quality planning 
structured method of designing and establishing steps necessary to ensure that a product or service satisfies a customer. 
Shewhart 
1930s developed methods for statistical analysis and control of quality; 
One of Deming teachers; SPC control chart; Shewhart cycle- Plan do study act 
Deming 
1950s taught methods to Japanese engineers and executives; origin of TQM; 
14 Points, cooperation, theory of profound knowledg...
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