Wgu c846 exam - Study guides, Class notes & Summaries

WGU C846 EXAM 2024 Questions and Verified 100% Correct Answers with Rationale

WGU C846 Business of IT-Application Exam 2024 Questions and Verified Answers What is the purpose of the service configuration management practice? A) To ensure that services deliver agreed levels of availability to meet the needs of customers and users B) To ensure that service availability and performance are maintained at an adequate level in case of a disaster C) To set clear business-related targets for service performance so that delivery of a service can be properly assessed, monit...

WGU C846 Business of IT – Applications UPDATED ACTUAL Exam Questions and CORRECT ANSWERS Recall Definitions (Two questions on Exam) - CORRECT ANSWER- -- Service - CORRECT ANSWER- A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility - CORRECT ANSWER- A functionality offered by a product or service to meet a particular need

WGU C846 - ITIL 4 Foundation Sample Paper Exam Questions And Solutions 2024. *What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ab...

C846 WGU - BUSINESS OF IT - APPLICATIONS, D336 - BUSINESS OF IT – APPLICATIONS / ITIL V4 FOUNDATIONS STUDY GUIDE BASED ON FINAL EXAM

WGU C846 ITIL 4 Final Exam Question Guide 2024. Service Management - correct answer A set of specialized organizational capabilities for providing value to customers in the form of services. Value - correct answer The perceived benefits, usefulness, or importance of something. Customer - correct answer Defines the requirements for services. User - correct answer A person who uses the service. Sponsor - correct answer Authorizes budgets for services. Supplier - correct answer Exte...

WGU C846 Objective Assessment Guide Exam Questions and Already graded Solutions and Assured Satisfactions 2024/2025 Capacity Management - correct answer Business Capacity, Service Capacity, Component Capacity. IT service continuity Management - correct answer Initiation, requirements and strategy, implementation and ongoing operations. Supplier Management - correct answer Manages the relationship between the IT service provider and supplier while monitoring and management the required p...

The SVS (service value system) represents how: A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. B) processes work together to create value in the form of useful products for customers. C) various functions and processes work together to output products that are valuable to customers. D) departments within the IT service provider work together to create value for consumers. - Correct Answer-the various compone...

WGU C846 Actual final Pretest and Post test Exam Questions and Best Graded Guaranteed success latest 2024/2025 Organization - correct answer A person or group with its own internal functions, and with its own set of responsibilities, authorities, and relationships necessary to achieve its objectives. Service strategy - correct answer Helps organizations determine the types of services they should offer and the markets to target. The goal is to make strategic decisions when planning and del...

WGU C846 Problem set study Exam Questions and Correct Answers Guaranteed Success 2024/2025 Service design package (SDP) - correct answer Document(s) defining all aspects of an IT service and its requirements through each stage of its lifecycle. SLA - correct answer A written agreement between customers and IT service providers is known as what? Contract - correct answer Complete the sentence by filling in the missing word: A legally binding agreement between IT service provider and a th...