Ramexam22 Study guides, Class notes & Summaries

EXAM: RAMEXAM22 - Ram Expert Exam Premium Ram Delivery Exam with Complete Solutions Which on of the following is NOT something customers typically need help with during delivery? CORRECT ANS-Operating the AM/FM radio As part of a premium follow-up, how soon should you contact a customer after they've taken delivery of their new vehicle? CORRECT ANS-24 hours

EXAM: RAMEXAM22 - Ram Expert Exam Truck Foundations Pt 1 Exam with Certified Solutions Which cab type allows for the maximum towing and payload capability? CORRECT ANSRegular Cab Which statement about a solid-axle, or non-indepdent, suspension is true? CORRECT ANSIf the wheel on one side of the vehicle is displaced by a bump, the wheel on the other side of the vehicle will be impacted.

RAMEXAM22 - Ram Expert Exam Fundamental Towing Graded A+

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EXAM:RAMEXAM22 - Ram Expert Exam Basic Job Rating; Qs & As Which of the following is calculated in the "Contain" section of the Job Rating worksheet? CORRECT ANS-Total Payload What's the best source for information about how much a Ram vehicle's intended payload will weigh? CORRECT ANS-Custome

RAMEXAM22 - RAM EXPERT EXAM TRUCK FOUNDATIONS PT 1 COMPLETE GUIDE Which cab type allows for the maximum towing and payload capability? - Regular Cab

What's one of the major benefits of using the Job Rating worksheet with every Ram customer who plans to haul or tow? - Eliminates the guesswork about recommending the right vehicle. Which of the following is NOT a benefit of job rating a customer's Ram vehicle? - Increases warranty claims What's the best source for information about how much a Ram vehicle's intended payload will weigh? - Customer For the vehicle you've selected, which of the following statements is true if the Gross C...

What effect does a less-than-perfect delivery have on overall Sales Satisfaction Index (SSI) scores? - Causes SSI scores to plummet Which feature should you cover in some detail at delivery for a customer who enjoys accessing her music library during long drives for work? - Android Auto or Apple CarPlay Which on of the following is NOT something customers typically need help with during delivery? - Operating the AM/FM radio As part of a premium follow-up, how soon should you contact a cust...