MOPAR EXAM PACK WITH COMPLETE SOLUTIONS

MOPAREXAM24- Mopar History and Heritage Questions And Answers A Jeep Compass customer wants to transport her kayak to and from the river. You recommend the Mopar roof rack cross rails and kayak carrier. She has an online listing for a cheaper aftermarket kit. What is the best way to respond t...

PT101AWB - Mopar TireWorks Questions And Answers What is the tire liner? A butyl rubber covering of the inside of a tire What tread depth indicates tires are in a cautionary state and should be replaced for inclement weather season or high mileage driving? 3/32" Lower profile sidewalls and...

SP19MV1WB MOPAR Vehicle Protection Questions And Answers Which of the following is a customer benefit of MVP coverage? Plans accepted at ALL FCA dealerships in North America MVP plans are backed by? FCA Which of the following plans is a good bundling option for Nee Maximum Care Plan? NOT- a...

MOPAR EXAM22 - Mopar History And Heritage Questions And Answers According to the Mopar Brand Purpose, "service" focuses on which aspect of the brand's business? People In 2019, Matt Hagan raced the winner's circle four times and won his third world championship in which racing ci...

MOPAR EXAM22 - Mopar History And Heritage Questions And Answers Which is NOT a performance vehicle with parts created by Mopar in the 1980s? Dodge Diplomat A Jeep Compass customer wants to transport her kayak to and from the river. You recommend the Mopar roof rack cross rails and kayak carr...

MOPAREXAM22 - Selling Mopar Accessories Questions And Answers What situation presents the best opportunity to sell Mopar accessories? During a new vehicle sale? According to the "FAB" concept, _____ tell the customer what an accessory does better than similar products. advantages Whic...

MOPAREXAM22 - Understanding Mopar Services Questions And Answers Factory-trained technicians perform standard Express Lane services on vehicles, such as oil and filter change, tire rotation, fluid top off and _____. complementary multi-point inspection Which of the following is NOT true about ...

MOPAREXAM24 - Customizing Essentials Questions And Answers What is the best way to initiate an accessories sale to a Gladiator customer? Ask the customer questions to understand their interests, wants and needs. Which can you use to show the off-road personalization options that could benefit a...

MOPAREXAM24 - Selling Mopar Accessories Questions And Answers Which of the following is NOT an appropriate way to introduce a customer to Mopar accessories? Through an aftermarket retailer A Pacifica customer comes in for an oil change. Which lifestyle clue would be most helpful for generati...

SSME02WB-Mopar brand history and heritage Questions And Answers According to the Mopar Brand Mission, "service" focuses on which aspect of the brand's business? People Mopar parts Oem standards are set by? the same people that engineered the vehicle. A potential jeep Gladiator custom...

SSME03WB- Understanding Mopar Services Questions And Answers Which is not true about connected services? Free subscription for 3 years. The focus of Mopar customer car care is________ people The focus of Mopar Customer Care is __________ people Which prepaid service plan can be sold in the Serv...

SSME04WB - Selling Mopar Accessories Questions And Answers What situation presents the best opportunity to sell Mopar accessories? During a new vehicle sale. A Pacifica customer comes in for an oil change. Which lifestyle clue would be most helpful for generating accessory details? A tent and...

SSME01WB - Mopar Customizing Essentials Questions And Answers Which is NOT a best practice for customer conversations? Tell the customer what you think is right for them. Jim just bought his Ram 1500. After picking up on clues about his lifestyle, you suggest accessories that might be useful ...