SSME01WB - Mopar Customizing Essentials Questions And Answers
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Course
MOPAR
Institution
MOPAR
SSME01WB - Mopar Customizing Essentials
Questions And Answers
Which is NOT a best practice for customer conversations? Tell the customer what you
think is right for them.
Jim just bought his Ram 1500. After picking up on clues about his lifestyle, you suggest
accessories that might be useful...
SSME01WB - Mopar Customizing Essentials
Questions And Answers
Which is NOT a best practice for customer conversations? Tell the customer what you
think is right for them.
Jim just bought his Ram 1500. After picking up on clues about his lifestyle, you suggest
accessories that might be useful to him. However, he makes it clear that he's not interested at this
time. Which best practice should you employ next? Follow up the day after delivery, and
again a few months later to ask if there is anything you can do to make his ownership experience
more enjoyable.
Which question would you use to find out more about the lifestyle of a Chrysler Pacifica
customer? So, how will you be using your Pacifica?
What is the best way to initiate an accessories sale to a Gladiator customer? Ask the
customer questions to understand their interests, wants and needs.
Jill wants to add a roof rack and roof-mount cargo basket and net to her existing Jeep Cherokee,
but wants to split up her payments. Which financing option is available to her? DrivePlus
Mastercard
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