Customer Study guides, Class notes & Summaries
Looking for the best study guides, study notes and summaries about Customer? On this page you'll find 59520 study documents about Customer.
Popular textbooks 'Customer' · Show all (15) Hide
Customer Engagement
1 documents
Services Marketing: Integrating Customer Focus Across the Firm
Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler
3 documents
Customer Relationship Management: Formulating Strategy In Two Case Studies
Mathew Tuward
1 documents
EBK: Services Marketing: Integrating Customer Service Across the Firm 4e
Alan Wilson, Valarie Zeithaml, Mary Jo Bitner, Dwayne Gremler
2 documents
Value-Ology: Aligning Sales and Marketing to Shape and Deliver Profitable Customer Value Propositions
Simon Kelly, Paul Johnston
1 documents
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CAS3701 Assignment 11 (COMPLETE ANSWERS) 2024 - DUE 13 September 2024
- Exam (elaborations) • 13 pages • 2024
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CAS3701 Assignment 11 (COMPLETE ANSWERS) 2024 - DUE 13 September 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us... QUESTION 1 
1. BACKGROUND 
LearnCo. Limited (LearnCo.) is a top training provider that offers skills development training solutions to businesses and government institutions in South Africa. The company is based in Gauteng, South Africa and has a 30 June 2024 year-end. 
LearnCo. offers a w...
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CAS1501 Assignment 3 (COMPLETE ANSWERS) Semester 1 2024 (716429) - DUE 16 April 2024
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CAS1501 Assignment 3 (COMPLETE ANSWERS) Semester 1 2024 (716429) - DUE 16 April 2024 ;100% TRUSTED workings, explanations and solutions. for assistance Whats-App.......0.6.7..1.7.1..1.7.3.9......... Read the following CASE STUDY: 
 
CASE STUDY 
Position advertised: Head: Internal Audit 
Recruiter: Financial Recruitment 
Job Ref: JHB00521/EG 
Date posted: Thursday, 14 March 2024 
Location: SANDTON, South Africa 
Salary: R3600000 Annually 
SUMMARY: 
An esteemed company in the financial sector with...
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Analysis of Customer Data (880655-M-6)
- Summary • 65 pages • 2023
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Course grade: 9.0. Extensive summary for the course Analysis of Customer Data. The summary contains the content of all lectures and tutorials, including additional notes and explanations. The course is taught by dr. B. Cule and dr. G. Napoles, as part of the MSc Data Science & Society at Tilburg University.
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TRL2604 ASSIGNMENT 2 SEMESTER 2 2024 Upstream activities in the supply chain involves: a.All of the above b.Work on materials that are being reworked from customer to the organisation c.Work on materials that are moving out of an organisation and on t
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TRL2604 ASSIGNMENT 2 SEMESTER 2 2024 
 
Upstream activities in the supply chain involves: 
 
a.All of the above 
 
b.Work on materials that are being reworked from customer to the organisation 
 
c.Work on materials that are moving out of an organisation and on to customers 
 
d.Work on materials that are moving into an organisation from suppliers 
 
e.Work on materials as the move through an organisation 
 
Human resource management plays an important role in creating value for customers within...
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MNP3701 ASSIGNMENT 1 SEMESTER 2 2024 A First tier customer would refer to the … a. primary set of suppliers. b. vendor to a rst-tier supplier. c. customer’s customer. d. organisation’s direct customer Failing to respond to the needs of internal cus
- Exam (elaborations) • 54 pages • 2024
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MNP3701 ASSIGNMENT 1 SEMESTER 2 2024 
 
 A First tier customer would refer to the … 
 a. primary set of suppliers. 
 b. vendor to a rst-tier supplier. 
 c. customer’s customer. 
 d. organisation’s direct customer 
 
Failing to respond to the needs of internal customers will diminish the condence these users have in purchasing, and they may try to negotiate contracts themselves. This is a practice known as: 
 a. maverick buying 
 b. strategic sourcing 
 c. spend management 
 d. outsourcing ...
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Summary Customer Analytics
- Summary • 26 pages • 2023
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Summary of Module 1 - Module 5 of Customer Analytics 2023/2024 of the lecture slides, theory in the labs and some additional explanations.
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Summary of all lectures Managing Customer Experience and Value
- Summary • 27 pages • 2024
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This contains the notes/summary of all lectures, week 1-7, from Managing Customer Experience and Value, for RUG-students. 
Summary of all the required articles is also available.
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MNM2604 ASSESSMENT 2 SEMESTER 1 20241.1	Describe the four (4) types of business-to-business customers that Europcar can approach for car hiring services (3 marks each for theory discussion of the two categories). Under which one of the two categories does
- Essay • 13 pages • 2024
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MNM2604 ASSESSMENT 2 SEMESTER 1 2024 
 
1.1	Describe the four (4) types of business-to-business customers that Europcar can approach for car hiring services (3 marks each for theory discussion of the two categories). Under which one of the two categories does Europcar fall? Justify your answer based on the case study (3 marks for practical application).………………………………………………………. 
 
Europcar wants to buy a fleet of new vehicles to expand its operations in Sou...
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Rise Up Customer Service and Sales Exam Questions and Answers 100% Correct
- Exam (elaborations) • 3 pages • 2024
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Rise Up Customer Service and Sales Exam Questions and Answers 100% CorrectRise Up Customer Service and Sales Exam Questions and Answers 100% CorrectRise Up Customer Service and Sales Exam Questions and Answers 100% CorrectRise Up Customer Service and Sales Exam Questions and Answers 100% Correct 
 
Active listening - ANSWER-A structured form of listening and responding that focuses the attention on the speaker. The listener must take care to attend to the speaker fully and understand any message...
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All required articles summarized for Managing Customer Experience and Value
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This bundle contains all summaries of the required articles. This is all that is needed for the exam. For the course Managing Customer Experience and Value, EBM075B05, RUG.
It is possible to also buy a summary of the lectures.
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Customer Service Test 100 Questions and Answers
- Exam (elaborations) • 19 pages • 2024
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Customer Service Test 100 Questions and Answers
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Customer and Marketing Analytics (E_MKT_CMA) lecture notes + video tutorials
- Summary • 53 pages • 2023
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This is a summary of all the lectures for the course CMA at the VU
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