Ugba 105 - Study guides, Class notes & Summaries

Heuristic performance model - ️️Performance = motivation; energy * direction; how energy is channelled * opportunity and resources +/- luck (some luck that you can help shape by what you do/don't, other is pure chance) o How motivated are they? o Do they have the knowledge, skills, abilities? o How much opportunity and resources do they have? Negative reinforcement (law of effect) - ️️Increasing behaviors by stopping or reducing negative stimuli, such as shock. A negative reinf...

UGBA 105 - Final Exam 2023 Complete

UGBA 105 - Final Exam 2023 Complete Organizational Culture The set of shared values, beliefs, and norms that influences the way employees think, feel, and behave toward each other and toward people outside the organization  The shared assumptions that people and groups learn to follow as they attempt to address issues and problems  An organization's culture controls the way employees perceive and respond to the people and situation around them and how they use this information to ma...

UGBA 105 Midterm 2 What is reciprocation - correct answer we comply more after we've received something; we repay the giver Why does reciprocation work? - correct answer A seemingly universal norm of turn taking and exchange; often rewarded Examples of reciprocation - correct answer Preprinted address labels; "free" estimates; favor exchange Factors of reciprocation - correct answer Can be resources, services, or even concessions Defense of reciprocation - correct answer If suspi...

UGBA 105 - Final Exam 2023 Complete Organizational Culture The set of shared values, beliefs, and norms that influences the way employees think, feel, and behave toward each other and toward people outside the organization  The shared assumptions that people and groups learn to follow as they attempt to address issues and problems  An organization's culture controls the way employees perceive and respond to the people and situation around them and how they use this information to ma...

UGBA 105 (negotiation/conflict) Test, Questions and Answers Verified 100% Correct | Latest Update

UGBA 105 Exam 1, Questions and Answers Verified 100% Correct | Latest Update

fundamental attribution error - ️️tendency to overemphasize internal explanations for the behaviors of others, while failing to consider the power of the situation. don't way into account the external factors that may cause an individual to act a certain way, assume the error was due to decisions made by the individual People's behaviors are based on - ️️their perception of what reality is, not reality itself. first impression - ️️formed within the first four minutes of m...

UGBA 105 Midterm 2 Question and answers correctly solved 2023/2024Symbols of Authority - correct answer Titles, Clothes, Trappings i.e. Doctor, uniform, nice office/prestigious cars Two Types of Status - correct answer Ascribed and Achieved Ascribed Status: - correct answer we are born with it or involuntarily achieve it -> based on gender, race, ethnicity, citizenship Achieved Status: - correct answer determined by one's performance, effort, choice -> engineer, college gradua...

UGBA 105 - Final Exam 2023 Complete Organizational Culture The set of shared values, beliefs, and norms that influences the way employees think, feel, and behave toward each other and toward people outside the organization  The shared assumptions that people and groups learn to follow as they attempt to address issues and problems  An organization's culture controls the way employees perceive and respond to the people and situation around them and how they use this information to ma...