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UGBA 105 (negotiation/conflict) Test, Questions and Answers Verified 100% Correct | Latest Update
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UGBA 105 (negotiation/conflict) Test, Questions and Answers Verified 100% Correct | Latest Update
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UGBA 105 (negotiation/conflict) Test, Questionsand Answers Verified 100% Correct | Latest
Update
a process that begins when one party perceives that another party has negatively affected, or is
about to negatively affect, something the first party cares about - ✔✔conflict
(view) all conflict is harmful and should be avoided - ✔✔traditional view
belief that conflict is not only a positive force in a group but that it's necessary for a group to
perform effectively (view)
types:
Task conflict: Conflicts over content and goals of the work, low to moderate levels of this type
are functional
Relationship conflict: Conflict based on interpersonal relationships; almost always dysfunctional
Process conflict:
Conflict over how work gets done; low levels of this type are functional - ✔✔interactionist
view
conflict is GOOD if managed properly; bad type of conflict=____ - ✔✔relationship conflict
conflict that supports the goals of the group and improves its performance - ✔✔functional
conflict
conflict that hinders group performance - ✔✔dysfunctional conflict
, causes of what decisions? gain, competition, personality, culture/management -
✔✔unethical decisions
(standards of ethics) how would you feel if someone you admire did it - ✔✔emulation
principle
(standards of ethics) what if everyone did it - ✔✔societal ethic
o always have a reason to change
o don't give away something too easily
o don't make dramatic changes
if you're giving away, ask for something in return= balance - ✔✔principles of concession
We are _____ - seeking satisfactory solution rather than optimal one
We apply rationally only after having greatly simplified choices available (part of rationally
bounded decision maker) - ✔✔satisficers
during Opening offer, any negotiation (besides salary) who should make the opening offer
statement so as to be happy with outcome? - ✔✔you
advantages of what?
o Pooling of resource info
o Different perspectives
o Specialize labor
o Decision acceptance - ✔✔group decision making
disadvantages of what?
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