Comparison shopper - Study guides, Class notes & Summaries

Retailing - ANSWER-the method by which consumers acquire products and services retailer - ANSWER-Receives, stores, displays, and presents the products to Customers. Which of the 6 types of customers are you most like? Explain how this type this type of customer shops. - ANSWER-1. innovative customer - trendsetter. 2. comparison shopper - wants the best deal. 3. impulse buyer- quick purchase decisions. 4. follower-waits to see latest trends. 5. diverse shopper - hard to predict. 6. rec...

Customer Service NRF-Chapter 1 Rated A+ Brick-and-mortar The presence of a physical storefront and face-to-face customer experiences. Closeout stores Off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturers' price. Ex: Marshalls, Ross Commercial cue Advertising message that impacts purchase decisions Comparison shopper The customer who spends time searching for the best price or deal on the item she is looking to purchase. Convenien...

NRF Certification Test Exam with 100% Correct Answers brick-and-mortar - Answer ️️ -the presence of a physical storefront and face-to- face customer experiences closeout stores - Answer ️️ -off-price stores that offer an assortment of brand- name merchandise at a significant discount off the manufacturer's price commercial cue - Answer ️️ -advertising message that impacts purchase decisions comparison shopper - Answer ️️ -the customer who spends time searching for the b...

Brick-and-mortar - ANSWER-The presence of a physical storefront and face-to-face customer experiences. Closeout stores - ANSWER-Off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price. Commercial cue - ANSWER-Advertising message that impacts purchase decisions Comparison Shopper - ANSWER-The customer who spends time searching for the best price or deal on the item they are looking to purchase. Convenience stores - AN...

Active listening - ANSWER-A structured form of listening and responding that focuses the attention on the speaker. The listener must take care to attend to the speaker fully and understand any messages suggested behind the words. Body language cues - ANSWER-Conscious or unconscious gestures and movements that express intentions. These are a key form of nonverbal communication. Brand promise - ANSWER-An extension of the company brand that reflects the benefit of doing business with them (su...

NRF Customer Service Test Questions and Answers All C comparison shopper - Answer-the customer who spends time searching for the best price or deal on the item they are purchasing manufacturer - Answer-produces the products e-commerce - Answer-the buying and selling of goods over the internet retailing - Answer-No matter what format it takes, retailing is the method by which consumers acquire products and services. gross domestic product - Answer-monetary value of all the finished...

NRF Certification Test Exam with 100% Correct Answers brick-and-mortar - Answer ️️ -the presence of a physical storefront and face-to- face customer experiences closeout stores - Answer ️️ -off-price stores that offer an assortment of brand- name merchandise at a significant discount off the manufacturer's price commercial cue - Answer ️️ -advertising message that impacts purchase decisions comparison shopper - Answer ️️ -the customer who spends time searching for the b...

brick-and-mortar - Answer the presence of a physical storefront and face-to-face customer experiences closeout stores - Answer off-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - Answer advertising message that impacts purchase decisions comparison shopper - Answer the customer who spends time searching for the best price or deal on the item she is looking to purchase convenience stores -...

NRF Certification Test Verified 100% Correct brick-and-mortar - answerthe presence of a physical storefront and face-to-face customer experiences closeout stores - answeroff-price stores that offer an assortment of brand-name merchandise at a significant discount off the manufacturer's price commercial cue - answeradvertising message that impacts purchase decisions comparison shopper - answerthe customer who spends time searching for the best price or deal on the item she is looking to ...

How soon upon a customer's entrance into the store should an associate greet the customer? - 30 seconds Customer Service - The acting of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during and after the customer's requirements are met. Features - Those things that are physical in nature Color, size Appeal to the senses Touch, taste, smell, sight and sound Open Ended Questions - Questions that can no...