Com312 - Study guides, Class notes & Summaries

Aspiration point - is a person's preferred negotiation option that would maximize her or his gains. bargaining range - consists of the distance between the resistance points and aspiration levels that exist between negotiators. batna - stands for the best alternative to a negotiated agreement brainstorming - which is a means for creating solutions to problems, consists of a process that requires people to list all possible solutions, irrespective of their initial feasibility. commonal...

COM312, ASU, Summer24 – Questions With Solutions

From the Lecture slides, start with your bottom line when determining your starting offer (or first counteroffer): Fall 2017 - False ____is based on an (intermodal) metric of value by which people compare different commodities and calculate exchange and cost/benefit ratios. - Market Pricing Referent Power is the same as: - Charismatic Power In what way can resources be used in negotiation? - in exchange and pressure tactics Establishing credibility through honest and accurate statements...

Fear and anxiety often influence our choices in conflict management. - True Feelings rise from a generalized state of arousal we call emotion. - True Part of the process of forgiving someone is to face the anger you feel. - True Unlike giving forgiveness, receiving forgiveness is a simple task. - False A common misconception about forgiveness is that it excuses the behavior of the transgressor seeking forgiveness. - True Luckily, negotiation is similar in all cultures, so once you've lea...

Which form of alternative dispute resolution gives parties the most control in determining their own solutions to their conflict? - Facilitation A person who is caught up in what has happened to her or him and uses the story to get sympathy from others may be caught up in the "eddy" of: - Victimization Individuals are more likely to renegotiate a relationship through forgiveness when they know which of the following? - All of the answers are correct Which of the following contexts wou...

Activity In this activity, you will use this salts and solubility simulation to explore the solubility of water. Begin the activity by clicking the Table Salt tab. The upper faucet adds water to the tank, and the lower faucet removes water. Shaking the salt shaker up and down adds table salt (sodium chloride) to the water. Part A Question Click and hold the salt shaker, and briefly shake it in all directions to sprinkle a little bit of table salt (sodium chloride) into the water. What ha...

COM312 GCU Test 1|Exam 76 Questions with Verified Answers Destructive conflict - CORRECT ANSWER damages the parties and their relationship Relationship goals - CORRECT ANSWER pertaining to the parties' influence on each other. Who gets to decide, how they treat one another, and other aspects of their communication Identity, or face-saving - CORRECT ANSWER needs of people to present themselves positively in interactions and to be treated with approval and respect Prospective goals - ...