When greeting a guest - Study guides, Class notes & Summaries

Pro Start Chapter 20 Latest Version 100% Pass Service What restaurant and food service employees provide competitive advantage A thing that attracts a guest to one operation over another Dietary needs Special requirements people have regarding what food they can and cannot eat First-time guests Guests that are experiencing an operation for the first time and might be unfamiliar with the menu or any special touches that the operation offers American with Disabilities Act U.S la...

Before handling food, utensils, or food contact equipment, you must: Thoroughly wash your hands and fingernails The uniforms black pants must be worn with a belt when: The pants have belt loops. One way to minimize cross-contamination in the BOH is: Scrape and clean the grill between uses or after certain recipes as directed What are the 8 mot common food allergens? Milk, wheat, eggs, soybean, fish, peanuts, shellfish and tree nuts. Length of facial hair cannot exceed: 1...

2024 nocti Exam Questions And Revised Correct Answers when greeting a guest, hospitality beings with - Answer -a smile and eye contact who is the best judge of on time service? - Answer -guests what is the best way to get excellent service while dining in a restaurant? - Answer -be gracious to the waitstaff and offer thanks for good service the management of human resources in the hospitality industry is complicated by which of the following facts? - Answer -many entry level employee...

Team Members are required to greet or acknowledge a guest within ___________ of them entering the establishment or activating the drive thru - Answer 5 seconds The 4 basic steps of service and communicating with the guests are: - Answer eye contact, offering closing statements, greeting the guest, smiling When a guest says "thank you," you may reply by saying? - Answer -You're welcome -No, thank you Table touching refers to? - Answer talking to dining room guests about their...

Primary purpose of SELA? correct answer: provide the highest level of safety for our patrons How does this goal get accomplished? correct answer: continuously training our lifeguards, instead of relying only on the certification course. We practice preventative lifeguarding which means recognizing hazards or dangerous behavior and correcting them before an accident occurs Best guest service? correct answer: Right when guests enter pool vicinity, greeting members with smile and verbal gr...

Team Members are required to greet or acknowledge a guest within ___________ of them entering the establishment or activating the drive thru -:- 5 seconds The 4 basic steps of service and communicating with the guests are: -:- eye contact, offering closing statements, greeting the guest, smiling When a guest says "thank you," you may reply by saying? -:- -You're welcome -No, thank you Table touching refers to? -:- talking to dining room guests about their experience How often s...

Before handling food, utensils, or food contact equipment, you must: - Thoroughly wash your hands and fingernails The uniforms black pants must be worn with a belt when: - The pants have belt loops. One way to minimize cross-contamination in the BOH is: - Scrape and clean the grill between uses or after certain recipes as directed What are the 8 mot common food allergens? - Milk, wheat, eggs, soybean, fish, peanuts, shellfish and tree nuts. Length of facial hair cannot exceed: - 1/2 an in...

Popeye’s Service Assessment Questions and Answers Rated A+ 1 level #20 scoop How much rice goes into the regular size container of Red Beans and Rice 4 legs, 4 thighs, 4 wings, and 4 breasts Pieces packaged into a 16 piece box mixed Side item holding bin Where cupped side items are hot held Popeyes Signature Sides Biscuits, Cole Slaw, Red Beans and Rice, Mashed Potatoes, Cajun Fries, and Cajun Rice 170°F Minimum water temperature in the steam table 20 minutes Hold time for...

What is the platinum rule of guest service Correct Answer treat guests as they want to be treated Surveys reveal that guests have three basic expectations about the way want to be treated in our restaurant. Correct Answer be there for me, listen to me, treat me nicely In general there are three type of guest Correct Answer fast friendly exact When giving their order a guest tells you id like a cheese burger well done tomato on the side bun toasted with no butter and fries extra crispy t...

Popeyes Service Assessment Questions and Answers 100% Pass 1 level #20 scoop How much rice goes into the regular size container of Red Beans and Rice 4 legs, 4 thighs, 4 wings, and 4 breasts Pieces packaged into a 16 piece box mixed Side item holding bin Where cupped side items are hot held Popeyes Signature Sides Biscuits, Cole Slaw, Red Beans and Rice, Mashed Potatoes, Cajun Fries, and Cajun Rice 170°F Minimum water temperature in the steam table 20 minutes Hol...