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Popeyes Service Assessment Questions and Answers 100% Pass

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Popeyes Service Assessment Questions and Answers 100% Pass 1 level #20 scoop How much rice goes into the regular size container of Red Beans and Rice 4 legs, 4 thighs, 4 wings, and 4 breasts Pieces packaged into a 16 piece box mixed Side item holding bin Where cupped side items are ho...

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  • June 29, 2024
  • 2
  • 2023/2024
  • Exam (elaborations)
  • Questions & answers

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  • popeyes service assessment questions and answers 1

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  • WGU statistics
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Popeyes Service Assessment Questions and
Answers 100% Pass
1 level #20 scoop
How much rice goes into the regular size container of Red Beans and Rice


4 legs, 4 thighs, 4 wings, and 4 breasts
Pieces packaged into a 16 piece box mixed


Side item holding bin
Where cupped side items are hot held


Popeyes Signature Sides
Biscuits, Cole Slaw, Red Beans and Rice, Mashed Potatoes, Cajun Fries, and Cajun Rice


170°F
Minimum water temperature in the steam table


20 minutes
Hold time for nuggets under the heat lamps


What our guests expect
Great food, friendly service, clean restaurants


Service from the heart
Is delivered with care, concern, respect, and appreciation for the guest


Numbers on the clock
Numbers on the Quality Control bars are numbered correspond with these


H.E.A.R.T.
Hear, Empathize, Apologize, Resolve, Thank


What would Annie Do?
Be Kind, Be Helpful, Be Consistent.


The two-handed method
Collect money with one hand an give the drink [cup] to the guest with the other


Inform the guest of the wait time for that item
First think you do when a guest orders a cook-to-order item


12
Quality Control bar used if chicken is pulled from the fryer at 2:30 and expires in 30 minutes

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