Communictions - Study guides, Class notes & Summaries

These notes were compiled according to the study guide and constitute a consolidation of the Narrated Powerpoints, the prescribed textbook (Cyberlaw@SA III) and the relevant prescribed material. The self-evaluation questions with relevant answers have also been included.

Conflict Benchmark 2 .docx COM- 312 Conflict Benchmark Human interactions can definitely be influenced by conflict. Whether the conflict is productive or destructive, communication is the œvehicle  for it (Hocker and Wilmot, 2017). This is very important to understand because the way that conflict and communication are connected refers to the way that one communicates during a conflict which can dictate the path that the conflict moves toward. Depending on the way one communicates, th...

com325 week1 Com325 Constructive Conflict Management: RYSA Board Meeting COM 325 Communication & Conflict Cahn and Abigail (2014), define conflict communication as œa process of exchanging verbal and nonverbal messages in a conflict situation that starts with antecedents, moves through steps, and ends with consequences (sec 1.3, para, 14). There are five stages in a successful conflict resolution. The Prelude is the back story of all involved, and important information leading up to th...