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ITIL Foundations v3 Sample Exam 1 UPDATED Exam Questions and CORRECT Answers

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ITIL Foundations v3 Sample Exam 1 UPDATED Exam Questions and CORRECT Answers What types of changes are NOT usually included within the scope of change management? a) Changes to a minaframe computer b) Changes to business strategy c) Changes to a service level agreement (SLA) d) The retirement of a service - CORRECT ANSWER- Answer is B. A change request is a formal communication seeking an alteration to one of more configuration items (CI's)

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  • Exam (elaborations)
  •  • 13 pages • 
  • by MGRADES • 
  • uploaded  20-09-2024
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