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Salesforce Exam Practice Questions and Answers
Salesforce Exam Practice Questions and 
Answers 
Our trusted, multitenant cloud means you get: 
A. The benefits of the same core set of features for all customers 
B. Upgrades three times a year 
C. No software to install to access Salesforce 
D. All of the above - ANSWER-D 
The Salesforce API is: 
A. Like a contract between two pieces of software, allowing them to connect and exchange information 
B. Not available for certain technologies such as wearables 
C. The exact same thing as an API nam...
- Package deal
- Exam (elaborations)
- • 21 pages •
Salesforce Exam Practice Questions and 
Answers 
Our trusted, multitenant cloud means you get: 
A. The benefits of the same core set of features for all customers 
B. Upgrades three times a year 
C. No software to install to access Salesforce 
D. All of the above - ANSWER-D 
The Salesforce API is: 
A. Like a contract between two pieces of software, allowing them to connect and exchange information 
B. Not available for certain technologies such as wearables 
C. The exact same thing as an API nam...
Salesforce CRM Basics Exam Practice Questions and Answers
Salesforce CRM Basics Exam Practice 
Questions and Answers 
What are the three key account-contact relationships? - ANSWER-Contacts to multiple accounts 
Account Hierarchies 
Account Teams 
What is the value of creating account hierarchies? - ANSWER-It simplifies the connection, access and 
use of multiple related, yet different, accounts for your users. Think CareerBuilder, how many accounts 
fell under a parent account? How miserable would it have been to try and manage them all separately? 
W...
- Package deal
- Exam (elaborations)
- • 7 pages •
Salesforce CRM Basics Exam Practice 
Questions and Answers 
What are the three key account-contact relationships? - ANSWER-Contacts to multiple accounts 
Account Hierarchies 
Account Teams 
What is the value of creating account hierarchies? - ANSWER-It simplifies the connection, access and 
use of multiple related, yet different, accounts for your users. Think CareerBuilder, how many accounts 
fell under a parent account? How miserable would it have been to try and manage them all separately? 
W...
Salesforce Certified Integration Architecture Designer Exam Questions and Answers
Salesforce Certified Integration 
Architecture Designer Exam Questions 
and Answers 
What are some examples of Inbound integration points? - ANSWER-1.) Creating and Hosting Apex 
REST and Web Services 
2.) Email 
3.) The standard Salesforce SOAP and REST APIs 
4.) Chatter REST API 
When creating an Apex Web Service, what two annotations are required? - ANSWER-1.) The Apex 
class must be *global* 
2.) The class method must be annotated with *webservice* and *static*. 
For example: 
©EMILLECT 202...
- Package deal
- Exam (elaborations)
- • 57 pages •
Salesforce Certified Integration 
Architecture Designer Exam Questions 
and Answers 
What are some examples of Inbound integration points? - ANSWER-1.) Creating and Hosting Apex 
REST and Web Services 
2.) Email 
3.) The standard Salesforce SOAP and REST APIs 
4.) Chatter REST API 
When creating an Apex Web Service, what two annotations are required? - ANSWER-1.) The Apex 
class must be *global* 
2.) The class method must be annotated with *webservice* and *static*. 
For example: 
©EMILLECT 202...
Salesforce Certified Associate Exam Practice Questions and Answers
Salesforce Certified Associate Exam 
Practice Questions and Answers 
What is the Salesforce Ecosystem? - ANSWER-Upgraded version of excel and Google Sheets. Allows 
you to check in with clients automatically based on where they are in the customer journey. A place 
where you will not have to worry about losing customer data. 
Salesforce is the leading CRM (Customer Relationship Management) provider with many products to 
help serve your customer. 
What does the Salesforce security permissions do...
- Package deal
- Exam (elaborations)
- • 16 pages •
Salesforce Certified Associate Exam 
Practice Questions and Answers 
What is the Salesforce Ecosystem? - ANSWER-Upgraded version of excel and Google Sheets. Allows 
you to check in with clients automatically based on where they are in the customer journey. A place 
where you will not have to worry about losing customer data. 
Salesforce is the leading CRM (Customer Relationship Management) provider with many products to 
help serve your customer. 
What does the Salesforce security permissions do...
Salesforce CDP Exam Questions and Answers
Salesforce CDP Exam Questions and 
Answers 
Which data model type in Salesforce CDP defines interactions with party? 
A. Sales Order 
B. Transaction 
C. Engagement 
D. Individual - ANSWER-C. Engagement 
What modeling format describes the Individual and Contact Point objects? 
A. Jagged 
B. Normalized 
C. Compress 
D. De-normalized - ANSWER-B. Normalized 
Which field in the recommended source schema is not editable? 
©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED 
FIRST PUBLISH OCTOBER 2...
- Package deal
- Exam (elaborations)
- • 44 pages •
Salesforce CDP Exam Questions and 
Answers 
Which data model type in Salesforce CDP defines interactions with party? 
A. Sales Order 
B. Transaction 
C. Engagement 
D. Individual - ANSWER-C. Engagement 
What modeling format describes the Individual and Contact Point objects? 
A. Jagged 
B. Normalized 
C. Compress 
D. De-normalized - ANSWER-B. Normalized 
Which field in the recommended source schema is not editable? 
©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED 
FIRST PUBLISH OCTOBER 2...
Salesforce campaigns Exam Practice Questions and Answers
Salesforce campaigns Exam Practice 
Questions and Answers 
What can you do with Salesforce campaigns? Examples? - ANSWER-keep track of the status, details, 
and performance of all your marketing initatives. 
Ex. typical advertisements and solicitations, emails, or more specialized marketing events like demos and 
conferences 
What is an advantage of setting up a campaign hierarchy? - ANSWER-you can group your marketing 
programs together into hierarchies for greater visibility into the results o...
- Package deal
- Exam (elaborations)
- • 7 pages •
Salesforce campaigns Exam Practice 
Questions and Answers 
What can you do with Salesforce campaigns? Examples? - ANSWER-keep track of the status, details, 
and performance of all your marketing initatives. 
Ex. typical advertisements and solicitations, emails, or more specialized marketing events like demos and 
conferences 
What is an advantage of setting up a campaign hierarchy? - ANSWER-you can group your marketing 
programs together into hierarchies for greater visibility into the results o...
Salesforce Business Analyst Certification Exam Practice Questions and Answers
Salesforce Business Analyst Certification 
Exam Practice Questions and Answers 
What's a proven way to help executives understand how new processes or products can enable change? 
A. Thoroughly describe the system configuration details. 
B. Keep the conversation strictly focused on what the existing system can do. 
C. Describe how the system can enable business innovation and help customers. - ANSWER-c. 
Describe how the system can enable business innovation and help customers. (Framing the d...
- Package deal
- Exam (elaborations)
- • 28 pages •
Salesforce Business Analyst Certification 
Exam Practice Questions and Answers 
What's a proven way to help executives understand how new processes or products can enable change? 
A. Thoroughly describe the system configuration details. 
B. Keep the conversation strictly focused on what the existing system can do. 
C. Describe how the system can enable business innovation and help customers. - ANSWER-c. 
Describe how the system can enable business innovation and help customers. (Framing the d...
Salesforce Basics – Trailhead Exam Questions and Answers
Salesforce Basics – Trailhead Exam 
Questions and Answers 
Record - ANSWER-An item you are tracking in your database; if your data is like a spreadsheet, then a 
record is a row on the spreadsheet 
Field - ANSWER-A place where you store a value, like a name or address; using our spreadsheet 
example, a field would be a column on the spreadsheet 
Object - ANSWER-A table in the database; in that spreadsheet example, an object is a tab on the 
spreadsheet 
Org - ANSWER-Short for "organization,...
- Package deal
- Exam (elaborations)
- • 5 pages •
Salesforce Basics – Trailhead Exam 
Questions and Answers 
Record - ANSWER-An item you are tracking in your database; if your data is like a spreadsheet, then a 
record is a row on the spreadsheet 
Field - ANSWER-A place where you store a value, like a name or address; using our spreadsheet 
example, a field would be a column on the spreadsheet 
Object - ANSWER-A table in the database; in that spreadsheet example, an object is a tab on the 
spreadsheet 
Org - ANSWER-Short for "organization,...
Salesforce Associate Certification Exam Study Guide Solutions
Salesforce Associate Certification Exam 
Study Guide Solutions 
KanBan View - ANSWER-can be set to show a graphical view of records in a list view. This view 
organizes a set of records into columns to track work at a quick glance. 
Table View - ANSWER-This view is the default display option for Salesforce list views 
Split View - ANSWER-This view displays Salesforce information with the list on the left and the record 
detail on the right. 
Tab - ANSWER-The starting point for viewing, editing, ...
- Package deal
- Exam (elaborations)
- • 61 pages •
Salesforce Associate Certification Exam 
Study Guide Solutions 
KanBan View - ANSWER-can be set to show a graphical view of records in a list view. This view 
organizes a set of records into columns to track work at a quick glance. 
Table View - ANSWER-This view is the default display option for Salesforce list views 
Split View - ANSWER-This view displays Salesforce information with the list on the left and the record 
detail on the right. 
Tab - ANSWER-The starting point for viewing, editing, ...
Salesforce App Builder Certification Exam Questions and Answers
Salesforce App Builder Certification Exam 
Questions and Answers 
Which tool would you use for the following use case? 
Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd 
be helpful to other users. 
A. Process Builder 
B. Visual Workflow 
C. Workflow 
D. Approvals - ANSWER-B. Visual Workflow 
Which tool would you use for the following use case? 
When an opportunity has a discount of more than 40%, notify the CEO via email and request sig...
- Package deal
- Exam (elaborations)
- • 51 pages •
Salesforce App Builder Certification Exam 
Questions and Answers 
Which tool would you use for the following use case? 
Launch a troubleshooting wizard from a button, at the end of which a knowledge article is created if it'd 
be helpful to other users. 
A. Process Builder 
B. Visual Workflow 
C. Workflow 
D. Approvals - ANSWER-B. Visual Workflow 
Which tool would you use for the following use case? 
When an opportunity has a discount of more than 40%, notify the CEO via email and request sig...