Servicenow fundamentals - Study guides, Class notes & Summaries

What is the Now Platform? - ️️The ServiceNow platform provides an Application Platform-as-a-service (aPaaS) Now Platform Interfaces - ️️1. Now Platform User Interface (back-end, primary way to interact with apps) 2. Classic Mobile App (Available in Playstore and Appstore) 3. Service Portal (user friendly front-end) 4. ServiceNow Agent (New true native mobile app for ITSM) What is a ServiceNow Instance? - ️️When accessing Snow you are accessing an instance of the platform. Ma...

What are the now platform interfaces? correct answers (1) Now Platform User Interface (2) Now Mobile App (3) ServiceNow Classic Mobile App (4) Service Portal Now Platform correct answers The primary way to interact with the applications and information in a ServiceNow instance. Service Portal correct answers Provides a user-friendly self-service experience by providing access to specific features using widgets. Now Mobile App correct answers Enables employees to submit incidents and ...

Which of the following is a best practice when configuring Assignment Rules or Predictive Intelligence? Select 4 Answers from the below options. 1. Setting an Assignment group and User based on Category and Subcategory 2. Setting a User based on Category and Subcategory 3. Setting an Assignment group and User based on the Short description 4. Setting an Assignment group based on Category and Subcategory 5. Setting an Assignment group based solely on Subcategory (Category = None) - 1, 2, 3,...

ServiceNow Fundamentals - Study for Admin certificate Graded A+ Work Notes Activity Formatters visible to only users with an ITIL role On the Form Designer, Field Navigator tab, what does the Fields tab display? Handle Icon Field Label Settings Icon Remove Icon Freely populated using letters, numbers, and special characters? String Does the System Admin Role grant user access to all roles and permissions across the platform of ServiceNow? No the System Administrator(admin) has al...

What are the now platform interfaces? correct answers (1) Now Platform User Interface (2) Now Mobile App (3) ServiceNow Classic Mobile App (4) Service Portal Now Platform correct answers The primary way to interact with the applications and information in a ServiceNow instance. Service Portal correct answers Provides a user-friendly self-service experience by providing access to specific features using widgets. Now Mobile App correct answers Enables employees to submit incidents and ...

ServiceNow Fundamentals Graded A+ Which of the following is the primary way to interact with the applications and data in a ServiceNow instance? ️Now Platform UI A role is a: ️collection of permissions A group is a: ️set of users who share a common purpose The Now Platform is an example of which cloud computing model? ️Application Platform-as-a-Service (aPaas) Which of the following workflow types does the Now Platform provide? ️Information Technology (IT), Customer, Em...

SERVICENOW FUNDAMENTALS KNOWLEDGE CHECK 2023 NEW STUDY EXAM QUESTIONS AND ANSWERS Which of the following is a best practice when configuring Assignment Rules or Predictive Intelligence? Select 4 Answers from the below options. 1. Setting an Assignment group and User based on Category and Subcategory 2. Setting a User based on Category and Subcategory 3. Setting an Assignment group and User based on the Short description 4. Setting an Assignment group based on Category and Subcategory 5. ...

Which of the following is a best practice when configuring Assignment Rules or Predictive Intelligence? Select 4 Answers from the below options. 1. Setting an Assignment group and User based on Category and Subcategory 2. Setting a User based on Category and Subcategory 3. Setting an Assignment group and User based on the Short description 4. Setting an Assignment group based on Category and Subcategory 5. Setting an Assignment group based solely on Subcategory (Category = None) - ️️1, ...

Which of the following is the primary way to interact with the applications and data in a ServiceNow instance? Answer Now Platform UI A role is a: Answer collection of permissions A group is a: Answer set of users who share a common purpose The Now Platform is an example of which cloud computing model? Answer Application Platform-as-a-Service (aPaas) Which of the following workflow types does the Now Platform provide? Answer Information Technology (IT), Customer, Employee What are...

serviceNow Fundamentals Study Guide from the New York ServiceNow Fundamentals On-Demand class 2023/2024 Which of the following is the primary way to interact with the applications and data in a ServiceNow Instance? A role is a: A group is a: The Now Platform is an example of which cloud computing model? Which of the following workflow types does the Now Platform provide? 3 Answers What are the three main screen elements of the Now Platform User Interface? 3 Answers Whi...