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ServiceNow Certified System Administrator Tests Bundle
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[Show more]How would you navigate in order to update Now Platform user interface branding? Answer System Properties > Basic Configuration UI16 or use the Guided setup for your app to update. 
 
What should be considered when designing an app before any dev work is completed? Answer Data model, business logi...
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Add to cartHow would you navigate in order to update Now Platform user interface branding? Answer System Properties > Basic Configuration UI16 or use the Guided setup for your app to update. 
 
What should be considered when designing an app before any dev work is completed? Answer Data model, business logi...
What provides a guide for moving data from import sets? Answer transform map 
 
How do you change the sort sequence of fields or task? Answer modify the order field 
 
Tables and Fields can be viewed and manipulated where? Answer Record List 
Form 
Tables and Columns 
 
What is the sequencing of pub...
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Add to cartWhat provides a guide for moving data from import sets? Answer transform map 
 
How do you change the sort sequence of fields or task? Answer modify the order field 
 
Tables and Fields can be viewed and manipulated where? Answer Record List 
Form 
Tables and Columns 
 
What is the sequencing of pub...
ServiceNow CSA Exam questions with correct answers
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Add to cartServiceNow CSA Exam questions with correct answers
Which of the following is the primary way to interact with the applications and data in a ServiceNow instance? Answer Now Platform UI 
 
A role is a: Answer collection of permissions 
 
A group is a: Answer set of users who share a common purpose 
 
The Now Platform is an example of which cloud comp...
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Add to cartWhich of the following is the primary way to interact with the applications and data in a ServiceNow instance? Answer Now Platform UI 
 
A role is a: Answer collection of permissions 
 
A group is a: Answer set of users who share a common purpose 
 
The Now Platform is an example of which cloud comp...
(T/F) ACL evaluates condition/script and roles Answer True 
 
If prefix of incident needs to be changed, where should you refer? Answer Number Maintenance Table 
 
Which of the following is possible via an inbound action? 
 
A) Schedule a job 
B) Sends an email notificaiton 
C) Modifying existing re...
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Add to cart(T/F) ACL evaluates condition/script and roles Answer True 
 
If prefix of incident needs to be changed, where should you refer? Answer Number Maintenance Table 
 
Which of the following is possible via an inbound action? 
 
A) Schedule a job 
B) Sends an email notificaiton 
C) Modifying existing re...
Which of the following applications is (are) available to all users? 
· Self Service 
· Incident 
· PPM Answer Self Service 
 
What is a form? 
• A form is a table 
• A form is a list 
• A form displays a single record from a table 
• A form shows all fields available in the table Answer...
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Add to cartWhich of the following applications is (are) available to all users? 
· Self Service 
· Incident 
· PPM Answer Self Service 
 
What is a form? 
• A form is a table 
• A form is a list 
• A form displays a single record from a table 
• A form shows all fields available in the table Answer...
Application Answer A collection of files and data that deliver a service and manage business processes 
 
Application Scope Answer Protects applications by identifying and restricting access to application files and data 
 
Private Answer By default, all custom applications have a ________ scope tha...
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Add to cartApplication Answer A collection of files and data that deliver a service and manage business processes 
 
Application Scope Answer Protects applications by identifying and restricting access to application files and data 
 
Private Answer By default, all custom applications have a ________ scope tha...
Base table for storing SLA records (NOT SLA definitions) is? 
Options are : 
task_sla 
contract_sla 
sla 
sla_definition Answer task_sla 
 
What are possible import sources? (Select all that Apply) 
Options are : 
HTTP 
CSV 
EXCEL 
JDBC 
NETWORK 
SFTP Answer HTTP, CSV, EXCEL, JDBC, SFTP 
 
All work...
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Add to cartBase table for storing SLA records (NOT SLA definitions) is? 
Options are : 
task_sla 
contract_sla 
sla 
sla_definition Answer task_sla 
 
What are possible import sources? (Select all that Apply) 
Options are : 
HTTP 
CSV 
EXCEL 
JDBC 
NETWORK 
SFTP Answer HTTP, CSV, EXCEL, JDBC, SFTP 
 
All work...
Where does the ServiceNow client-side scripts execute? Answer web browser 
 
What type of authentication enables users to use PIV (Personal Identity Verification) or CAC (Common Access Card) cards to log in to Now Platform or Service Portal? Answer Certificate based authentication enables end-users ...
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Add to cartWhere does the ServiceNow client-side scripts execute? Answer web browser 
 
What type of authentication enables users to use PIV (Personal Identity Verification) or CAC (Common Access Card) cards to log in to Now Platform or Service Portal? Answer Certificate based authentication enables end-users ...
(Rome) How can you measure and track article views, page views, and searches performed by unauthenticated users? 
By collecting knowledge usage metrics Answer By collecting knowledge usage metrics 
 
What are the steps for applying an update set to an instance? Answer ◉Preview 
◉Commit 
◉Retri...
Preview 2 out of 10 pages
Add to cart(Rome) How can you measure and track article views, page views, and searches performed by unauthenticated users? 
By collecting knowledge usage metrics Answer By collecting knowledge usage metrics 
 
What are the steps for applying an update set to an instance? Answer ◉Preview 
◉Commit 
◉Retri...
Goal of Security Incident Response Answer *Containment as soon as possible* 
*O.A.P.C.* 
- Organize 
- Analyze 
- Prioritize 
- Contain (Respond) 
 
Maturity Model Answer • *Manual Operations* (spreadsheets, no centralized system for security response so teams hope for best, leads to limited visi...
Preview 4 out of 43 pages
Add to cartGoal of Security Incident Response Answer *Containment as soon as possible* 
*O.A.P.C.* 
- Organize 
- Analyze 
- Prioritize 
- Contain (Respond) 
 
Maturity Model Answer • *Manual Operations* (spreadsheets, no centralized system for security response so teams hope for best, leads to limited visi...
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