Gms401 - Study guides, Class notes & Summaries

Steps to developing benchmarks - 1. determine what to benchmark 2. form a benchmark team 3. identify benchmarking partners 4. collect and analyze benchmarking information 5. take action to match or exceed the benchmark ISO 9000 - A set of quality standards developed by the International Organization for Standardization (ISO). Focus is to establish quality management procedures through leadership, detailed documentation, work instructions and record keeping. Quality - the ability of a pro...

GMS401 FINAL EXAM STUDY GUIDE SOLUTIONS Quality - ANSWER-the ability of a product or service to meet customer needs 4 Categories of Cost of Quality - ANSWER-1. Prevention costs 2. Appraisal costs 3. Internal failure 4. External costs Prevention costs - ANSWER-reducing the potential for defects (training) Appraisal costs - ANSWER-evaluating products, parts and services (testing, inspection) Internal failure - ANSWER-producing defective parts or service before delivery (rework, scrap, do...

Operations Management (GMS401) Quiz 1 Latest 2023 with complete solution Activities on the critical path of a project have ______ slack. Select one: a. positive b. zero c. free d. negative zero Activity slack time for an activity in a project means the activity has fell behind schedule. Select one: a. True b. False False Adding resources to reduce the amount of time it takes to complete project activities is called: Select one: a. crashing b. scope creep c. simulation d. indi...

GMS401 FINAL EXAM PRACTICE QUESTIONS AND ANSWERS Quality - Answer️️ -the ability of a product or service to meet customer needs 4 Categories of Cost of Quality - Answer️️ -1. Prevention costs 2. Appraisal costs 3. Internal failure 4. External costs Prevention costs - Answer️️ -reducing the potential for defects (training) Appraisal costs - Answer️️ -evaluating products, parts and services (testing, inspection) Internal failure - Answer️️ -producing defective parts...

Operations Management (GMS401) Quiz 1 Latest 2023 with complete solution Activities on the critical path of a project have ______ slack. Select one: a. positive b. zero c. free d. negative zero Activity slack time for an activity in a project means the activity has fell behind schedule. Select one: a. True b. False False Adding resources to reduce the amount of time it takes to complete project activities is called: Select one: a. crashing b. scope creep c. simulation d. indi...

Operations Management (GMS401) Quiz 1 Latest 2023 with complete solution