Genesys cloud architect - Study guides, Class notes & Summaries

CCP: Genesys Cloud CX Contact Center (Full study set for the CCP) with Complete SolutionsCCP: Genesys Cloud CX Contact Center (Full study set for the CCP) with Complete SolutionsCCP: Genesys Cloud CX Contact Center (Full study set for the CCP) with Complete Solutions Which one of the following Genesys Cloud CX Contact Center features is most useful in getting a customer to the proper agent in the shortest amount of time? 1. Workforce Management 2. ACD 3. Quality Management 4. Script...

Genesys Cloud Architect Exam Questions and Answers Outputs 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) 2. AddDays(MakeDate(2009, 3, 2), 5) - Correct Answer ️️ -1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) -- A DateTime of March 7th, 2009 at 12:00:00PM. 2. AddDays(MakeDate(2009, 3, 2), 5) -- A Date of March 7th, 2009. Define a task - Correct Answer ️️ -A task typically contains a collection of actions designed to perform an assigned task sequentially. The following...

Genesys Cloud Architect Questions And Answers With Verified Solutions Genesys Cloud Architect Questions And Answers With Verified Solutions

Genesys Cloud Architect – Questions & Detailed Answers

Genesys Cloud Architect Test With Complete Solutions

Outputs 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) 2. AddDays(MakeDate(2009, 3, 2), 5) : 1. AddDays(MakeDateTime(2009, 3, 2, 12, 00, 00), 5) -- A DateTime of March 7th, 2009 at 12:00:00PM. 2. AddDays(MakeDate(2009, 3, 2), 5) -- A Date of March 7th, 2009. Define a task : A task typically contains a collection of actions designed to perform an assigned task sequentially. The following are examples of tasks: - Prompt the customer to enter an account number. - Validate the acco...

Genesys Cloud Architect Questions And Answers With Verified Solutions Genesys Cloud Architect Questions And Answers With Verified Solutions

Genesys Cloud Architect Questions with solutions 100% solved Architect considers each of the following processes as an action that counts toward the 10,000 limit: - Each time you enter a menu - Each menu action - Each task action Play Audio action Insert a Play Audio element in a task action sequence to add a prompt for the caller. Do one of the following: 1 . Type the word or phrase you want Architect to convert to speech for the caller

Which one of the following Genesys Cloud CX Contact Center features is most useful in getting a customer to the proper agent in the shortest amount of time? - Workforce Management - ACD - Quality Management - Scripts : ACD Which one of the following Genesys Cloud CX Contact Center features is used to set up a flow that prompts incoming customer calls to press a number in order to access a specific person or department? - Architect - Workforce Management - Scripts - Quality Manage...

Genesys Cloud CX: Architect Certification – Q’s & A’s