Biggby Study guides, Class notes & Summaries

Perc correct answersPerception by customers that we respect their time and move them as quickly as possible. Every customer leaves the store in a better mood then when the customer arrived. Recognize each customer as an individual. Consistently produce high quality beverages. Our mission correct answersCreate one new biggby coffee fanatic per day per store who will actively promote us to others Cultural value correct answersBe happy Have fun Make friends Love people Drink great...

What does the P in PERC stand for? Perception by customers that we respect their time and move them as quickly as possible. What does the E in PERC stand for? Every customer leaves the store in a better mood than when the customer arrived. What does the R in PERC stand for? Recognize each customer as an individual. What does the C in PERC stand for? Consistently produce a high quality beverage. (T/F) You can have any facial hair as long as it is maintained. True.

First Cashier Position Priority - Greet customers within three steps of the door and complete their transactions as quickly as possible Of what does crema consist? And what does it affect? - Consists of coffee oils and water; affects the aftertaste and body of espresso profile How and Why do we wear an apron? - Over the neck, with seams facing in, tied in the back; it keeps germs on our clothing off of food and equipment Mission Statement - Create one new BIGGBY COFFEE fanatic per day, per...

Exam- Biggby barista test with Detailed Solutions

Define the term "organic coffee" and which of our coffees are organic? - Coffee that is grown without the use of pesticides; French Roast, Black & Tan, and Costa Rica How and Why do we wear an apron? - Over the neck, with seams facing in, tied in the back; it keeps germs on our clothing off of food and equipment P of PERC - Perception by customers that we respect their time and move them as quickly as possible. E of PERC - Every customer leaves the store in a better store than when the c...

What is crema composed of, and how does crema contribute to the flavor of espresso - Coffee oils and water; aftertaste and body How and why do we wear an apron - Over the neck, with seams facing in, tied in the back; it keeps germs on our clothing off equipment and food. Which of the following is NOT a part of our appearance and uniform policy - You must wear white socks. (It's actually the opposite No white socks) Select the correct version of E of PERC - Every customer leaves the store ...

PERC correct answersThe Biggby Operating Philosophy "P" in PERC correct answersPerception by customers that we respect their time and move them along as quickly as possible "E" in PERC correct answersEvery customer leaves the store in a better mood than when the customer arrived "R" in PERC correct answersRecognize each customer as an individual "C" in PERC correct answersConsistently produce a high quality beverage Biggby Mission Statement correct answersCreate one new Bi...

Write out P of PERC correct answersPerception by customers that we respect their time and move them as quickly Write out E of PERC correct answersEvery customer leaves the store in a better mood than when the customer arrived Write out R of PERC correct answersRecognize each customer as an individual Write out C of PERC correct answersConsistently produce a high quality beverage Select the correct version of the Mission Statement correct answersCreate one new BIGGBY COFFEE fanatic pe...