Wgu c846 itil business Study guides, Class notes & Summaries

WGU - C846 Question and answers rated A+ 2023/2024Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Service Management - correct answer A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. Value - correct answer The perceived benefits, usefulness, and imp...

WGU C846 focused Applicability of IT in business Examination Pre-Assessment Questions and Answers New Updated Solutions RATED A+ Service Value Chain's Nature - correct answer To carry out a certain task, or respond to a particular situation, organizations create service value streams. They are specific combinations of activities and practices, and each one is designed for a particular scenario. Once designed, value streams should be subjected to continual improvement. Plan - correct answer ...

WGU - C846 Review Study Guide 2023. Information Technology Infrastructure Library (ITIL) - AnswerA framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Service Management - AnswerA set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. Value - AnswerThe perceived benefits, usefulness, and importance of something. High Level Role...

WGU - C846 Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Service Management - correct answer A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. Value - correct answer The perceived benefits, usefulness, and importance of something. High Level Ro...

WGU C846 - Business of IT Applications Question and answers correctly solved 2023/2024 Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL Framework - correct answer A source of good practice in service manag...

WGU C846 Business of IT – Applications Exam Questions and Answers Recall Definitions (Two questions on Exam) -Answer--- Service -Answer-A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility -Answer-A functionality offered by a product or service to meet a particular need. Warranty -Answer-An assurance that a product or service meets agreed-upon requirements. Customer -Answer-The person who defines s...

WGU C846 ITIL Exam With 100% Correct Answers 2023 Strategy life cycle This is considered the core of the life cycle management process Core Service A service that produces the basic outcome of the customers desire Customer Someone who buys good or services Enabling service A service needed to deliver a core service Enhancing service A service that is added to the core to make it more attractive IT Service A service carried out by an IT provider. Consist ...

WGU C846 - Business of IT Applications Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of organizations that provide services to businesses. ITIL Framework - correct answer A source of good practice in service management ITIL Guiding Principles - correct answe...

WGU - Business of IT - ITIL - C846 - Chapter 2 Question and answers 100% correct 2023/2024Asset - correct answer A resource or capability Customer Asset - correct answer a category of asset used by the customer to achieve outcomes Service Asset - correct answer Any resource or capability used by a service provider to deliver services to a customer (Example: an IT department uses network infrastructure to provide customer assets connectivity) Resource - correct answer inputs for the prod...

WGU - C846 Review Practice Exam 2024. Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Service Management - correct answer A set of specialized organizational capabilities for providing VALUE to customers in the form of SERVICES. Value - correct answer The perceived benefits, usefulness, and importance of ...