Uniqlo - Study guides, Class notes & Summaries

Basic Policy - -Serve customers kindly with a smile -Be courteous and make sure to greet every customer -keep everything clean -be quick and energetic -nothing out of stock and no slow-moving items -customers are always the top priority Corporate Statement - Changing clothes. Changing conventional wisdom. Change the world. Customer satisfaction is an essential part of - ensuring continued support from our customers. Employees - inclusion, training and development, and safety and well-bei...

Uniqlo Supervisor Test 1 Questions with Answers Uniqlo Brand Message - Answer-UNIQLO is a modern Japanese company that inspires the world to dress casual. FR Mission and Vision - Answer-We will provide quality, basic casual clothes at the lowest prices on the market. Our clothing will be fashionable and suitable for anyone, anywhere, and anytime. To achieve this goal, we will commit ourselves to a management model that controls costs while streamlining production schedules and minimizin...

Uniqlo State Assessment Exam Questions and Answers Latest Updated ADT - CORRECT ANSWER-Average dollar per transaction UPT - CORRECT ANSWER-Units per transaction DAP - CORRECT ANSWER-Daily Action Plan D RANK - CORRECT ANSWER-1. Trash on floor 2. Products on floor 3. Empty Hangers 4. Moved fixtures 5. Products out of package 6. Missing POP/displays 6 standard phrases - CORRECT ANSWER-1. Hello how are you today? 2. Yes of course 3. One moment ple...

10 Principles for Handling Complaints: 1. Actively encourage customer complaints. 2. Be grateful for customer _______. 3. Respond promptly with sincerity. 4. Pay attention to your initial response, as it is a critical factor in handling customer complaints. 5. Always report complaints. 6. Always let the customer completely speak his/her mind. Never argue. 7. Appreciate the customer's concern. 8. Accept returns and exchanges with a smile so customers do not feel uncomfortable. 9. Do not...

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Uniqlo Supervisor/Manager Final Exam Questions and Answers 2024/2025 Ten Principles of Handling Customer Complaints - CORRECT ANSWER-1. Actively encourage complaints. 2. Be grateful for customer input. 3. Respond promptly with sincerity. 4. Pay attention to your initial response, as it is a critical factor in handling customer complaints. 5. Always report complaints. 6. Always let the customer completely speak his/her mind. Never argue. 7. Appreciate the customer's con...

Uniqlo AP Test Questions with Answers 1.Strive to see that each individual, team, and company as a whole possess: 1: Professionalism and win by delivering superior results. 2: The ability to innovate and to execute. 3: A clear-cut goal, purpose and concept - Answer-3: A clear-cut goal, purpose and concept. In your business and work: 1:Win by delivering superior results 2:Demand the highest level of ethics 3: Become number one in these fields - Answer-2:Demand the highest level of ethi...

Uniqlo AA Study Guide Ver. 2 Test Questions and Answers Management Principles: 1. Respond to _______, and create new customers. - Answer-C. customer needs Management Principles: 7. Remember that products and stores are the essence of your business; never forget that these are the only two points where the company ________. - Answer-D. Comes into direct contact with its customers Management Principles: 9. Focus on speed, eagerness to succeed, dramatic improvement, and _______. - Ans...

Uniqlo AA Study Guide Ver. 3 – Questions & A+ Answers