Rise up customer service - Study guides, Class notes & Summaries

Rise Up Customer Service and Sales Actual Set Questions & Revised Correct Answers PASSED!! Active listening - ANSWER : A structured form of listening and responding that focuses the attention on the speaker. The listener must take care to attend to the speaker fully and understand any messages suggested behind the words. Body language cues - ANSWER : Conscious or unconscious gestures and movements that express intentions. These are a key form of nonverbal communication. Bran...

Rise Up Customer Service and Sales Exam

Well-structured MAC3703 Assignment 2 (ANSWERS) Semester 1 2024 - DISTINCTION GUARANTEED. (DETAILED ANSWERS - DISTINCTION GUARANTEED!). . (DETAILED ANSWERS - DISTINCTI ON GUARANTEED!). QUESTION 1 (20 MARKS) DNF Waste & Environmental Services (DNF) is an Environmental Management and Waste Management Services Company that was created in 2008. It is one of the leading waste and environmental management service providers in South Africa. DNF is a 100% Black woman owned business and is a Level 1 Val...

When using a dynamic schedule and the energy profile in an hour is >250 MW and the actual hourly integration deviates from the hourly energy profile by ____ the tag must be modified. A. 100 MW B. 10% C. 50 MW D. 25% B. 10% Dry steam plants, flash steam plants, and binary cycle power plants are the three main types of what kind of generating plant? A. Nuclear generators B. Combustion turbine generators C. Geothermal generators D. Hydroelectric generators C. Geothermal generators...

Rise Up Customer Service and Sales Exam Test with Answers 1. Active listening A structured form of listening and responding that focuses the attention on the speaker. The listener must take care to attend to the speaker fully and understand any messages suggested behind the words. 2. Body language cues Conscious or unconscious gestures and movements that express intentions. These are a key form of nonverbal communication. 3. Brand promise An extension of the company brand that reflects...

Active listening - ANSWER-A structured form of listening and responding that focuses the attention on the speaker. The listener must take care to attend to the speaker fully and understand any messages suggested behind the words. Body language cues - ANSWER-Conscious or unconscious gestures and movements that express intentions. These are a key form of nonverbal communication. Brand promise - ANSWER-An extension of the company brand that reflects the benefit of doing business with them (su...

RISE UP - CUSTOMER SERVICE PRACTICE QUESTIONS

RISE UP - CUSTOMER SERVICE PRACTICE QUESTIONS

Rise Up - Customer Service Practice Questions and answers | Latest 2024/25

Traditional marketing Companies focus on finding customers by getting their marketing message in front of as many people as possible. Channels like billboards, TV ads, and cold calling. 2 fundamental problems: -technology is making these techniques less effective and more expensive -traditional marketing is interruptive and marketer-centric Inbound marketing Alternative to interruptive or outbound marketing. -All about empowering visitors, leads and customers with helpful, relevan...