Letter size mail - Study guides, Class notes & Summaries

USPS Sales & Services Associate Training Test Questions and Answers Latest Updated 2024/2025 (GRADED A+) What is our mission? - answerProvide trusted, affordable, universal service. eLearning module 1 What is the form for filing an insurance claim? - answerForm 1000. eLearning module 16 Perception is________ - answerReality. 17-3 What are our goals? - answerGrow revenue, increase market share and develop lifetime customers. 18-3 What are the two types of communication and give examples ...

GIST - ANSWER-Greeting Customers, Inquiring their needs, Suggesting options best to the customers' needs and Thanking them for coming to the US Postal Service Processing Categories - ANSWER-Letters, Flats, Machinable Parcels, Irregular Parcels, and Outside Parcels. Letter-Size Mail - ANSWER-Rectangular, Between 3.5" to 6 1/8" high, 5" to 11.5" long and .007" to .25" thick. Max weight 3.5 oz Postcards - ANSWER-Rectangular, between 3.5" to 4.25" high, 5" to 6" long and .007 to ....

USPS Sales & Services Associate Training Final Exam Questions With Correct Answers 2024/2025 (GRADED A+) What are our goals? - ANSWER Grow revenue, increase market share, develop lifetime customers. What are some non-verbal communication cues? - ANSWER Body movement, facial expressions, personal space. The SSA shows communication is occurring when they ask the hazmat question? - ANSWER True. Communication skills require you to practice actively attending. What does S.O.L.E.R. represent? -...

USPS Exam 421 Window Clerk Questions and Answers (LATESTUPDATE) (Verified Answers) Machinable Parcels Must weigh at least 6 ounces but no more than 25 pounds. High density parcels maximum weight is 15 pounds.(exception for lightweight parcels) Irregular Parcels Must have any one of the following characteristics: Less than 6" in length, or less than 3" in height, or less than 6 ounces. Rolls and tubes 26" long or less. Unwrapped, paper-wrapped, or sleeve-wrapped articles that are not l...

Postal Service employees operate under the mandate to protect and pre- serve the mail placed in its:: Custody A violation of the security and sanctity of the mail is:: Failing to deliver the mail The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to:: Deliver a first impression The type of communication that can enhance or contradict messages is:: - Non-verbal communication The approach a Sales and Services Associate (SSA) ca...

GIST - answer-Greeting Customers, Inquiring their needs, Suggesting options best to the customers' needs and Thanking them for coming to the US Postal Service Processing Categories - answer-Letters, Flats, Machinable Parcels, Irregular Parcels, and Outside Parcels. Letter-Size Mail - answer-Rectangular, Between 3.5" to 6 1/8" high, 5" to 11.5" long and .007" to .25" thick. Max weight 3.5 oz Postcards - answer-Rectangular, between 3.5" to 4.25" high, 5" ...

What are our goals? - ANSWER Grow revenue, increase market share, develop lifetime customers. What are some non-verbal communication cues? - ANSWER Body movement, facial expressions, personal space. The SSA shows communication is occurring when they ask the hazmat question? - ANSWER True. Communication skills require you to practice actively attending. What does S.O.L.E.R. represent? - ANSWER Squarely face the person. Open your posture. Lean towards the sender. Eye contact. Relax. What ...

What is the IMM (ANS- International Mail Manual How often is the Postal bulletin printed (ANS- Bi-weekly What is undeclared HAZMAT (ANS- potentially hazardous material that has NOT be deemed as such by the customer. Can an SSA assist in sealing a REGISTERED parcel? (ANS- NO! An SSA can not assist with the sealing of ANY item or parcel. What are the 5 sections of the 1412? (ANS- Unit info/name Stamp accountability Receipts Disbursements Sig block What is declared HAZMAT? (ANS- Ha...

Postal Service employees operate under the mandate to protect and preserve the mail placed in its: Custody 3 MULTIPLE CHOICE OPTIONS A violation of the security and sanctity of the mail is: Failing to deliver the mail 3 MULTIPLE CHOICE OPTIONS The first opportunity of a Sales and Services Associate (SSA) to start the customer experience on a positive note is to: Deliver a first impression 3 MULTIPLE CHOICE OPTIONS The type of communication that can enhance or contradict messages is: No...

421 Postal Exam Questions And Answers (Verified And Updated) USPS - answerA business. One stop shopping for all delivery needs. Have the Monopoly to deliver First Class Mail (FCM). Perception - answeris REALITY Need - answerA desire to improve or accomplish something. HAZMAT - answerDoes this package contain anything liquid, fragile, perishable, potentially hazardous, perfume and lithium battery? G.I.S.T. - answerGreet, Inquire, Suggest, Thank Ready Post - answerSupplies we sell at Post...