Zendesk admin exam prep - Study guides, Class notes & Summaries

Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions With 100% Correct Answers What's the difference between a trigger and an automation? - answerTriggers are event- based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager "You received this either because your client has created a ticket or their ticket has b...

Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions With 100% Correct Answers What's the difference between a trigger and an automation? Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager "You received this either because your client has created a ticket or their ticket ...

Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions With 100% Correct Answers What's the difference between a trigger and an automation? - answerTriggers are event- based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager "You received this either because your client has created a ticket or their ticket has b...

Zendesk Admin Exam Prep: Section 2 Automated Business Rules- Q’s and A’s

Zendesk Admin Exam Prep Section 2 Automated Business Rules (22%) Questions and Answers

Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions With 100% Correct Answers What's the difference between a trigger and an automation? Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager "You received this either because your client has created a ticket or their ticket ha...

Zendesk Admin Exam Prep: Section 6 Security and Data persistence (12%)|Latest Update Graded A+ You want to give your end users an authentication option that doesn't require them to create a new password, but you don't have the resources for a custom single sign-on (SSO). What can you do? You can use Zendesk's native option with social login, allowing users to authenticate their identity by logging onto their Twitter, Facebook, Google, or Microsoft accounts. Providing additional sign-in choi...

Zendesk Admin Exam Prep: Section 6 Security and Data persistence Exam Questions With 100% Correct Answers You want to give your end users an authentication option that doesn't require them to create a new password, but you don't have the resources for a custom single sign-on (SSO). What can you do? You can use Zendesk's native option with social login, allowing users to authenticate their identity by logging onto their Twitter, Facebook, Google, or Microsoft accounts. Providing additional s...

Zendesk Admin Exam Prep: Section 2 Automated Business Rules Exam Questions With 100% Correct Answers What's the difference between a trigger and an automation? Triggers are event-based. Automations are time-based. What does this trigger do? Meet ALL: Org I is IViv Vegan Type I is I incident Meet ANY: Ticket I is I created Ticket I is I updated Actions: Notify target I Account Manager "You received this either because your client has created a ticket or their ticket ...