Scope of appointment soa Study guides, Class notes & Summaries
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Wellcare ACT 2024 (Centene) || Questions & Answers (Graded A+)
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Wellcare ACT 2024 (Centene) || Questions & Answers (Graded A+) 
Wellcare ACT 2024 (Centene) || Questions & Answers (Graded A+) 
 
In the event you need to use a paper Scope of Appointment (SOA) form, it must be completed____ hosting the sales presentation. - ANSWER - Prior to 
 
Agents can use the Materials Portal to order sales materials and track shipment - ANSWER - True 
 
Agents may be terminated for cause if they fail to comply with a compliance investigation, encourage others to avoid the ...
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UHC ethics and compliance section for certification Complete Questions And Actual Answers Graded+.
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What is a servicing agent? - correct answer an inactive, nonemployee who has signed a servicing agreement in order to receive renewal commisions on medicare advantage and prescription drug plan enrollments on or after 1-1-2014. the agent must maintain an active resident license and appointment and pass medicare basics and ethics compliance assessments on an annual basis 
 
What does CMS stand for? - correct answer ...
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United Health Care Compliance Exam Questions With Complete Solutions
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Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? correct answer: All events: educational and marketing/sales, formal and informal. 
 
Whose email address may the a...
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Wellcare Mastery Test with Questions and Correct Answers Verified Solutions
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Which of the following statements about the Scope of Appointment (SOA) is FALSE? - 
Answer An electronic SOA submitted in Ascend in a Pending status is considered 
complete and compliant 
An Election Period Request for Information (RFI) must be resolved within 7 calendar 
days, or the application will be denied. - Answer True 
Members who fail to pay the required premiums before the end of the grace period 
(Wellcare has a three-month grace period) will be terminated. - Answer True
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UHC 2024 Exam Questions and Answers 100% Pass
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UHC 2024 Exam Questions and Answers 100% Pass 
In terms of events, which of the following is true? - Answer- Agents are required to 
report all events (marketing/sales and education) to UnitedHealthcare according to 
Company policy 
You have a scheduled appointment with a Consumer to discuss DSNPs. The consumer 
has completed the SOA form. Two days before the appointment, the consumer calls 
and requests to discuss PDP plans, which you are also certified to sell. What should 
you tell the consum...
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2024 Wellcare ACT Mastery Exam questions and answers
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e 
Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. 
 
True 
False 
 
 
 
d. 
All of the above 
Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? 
 
a. 
Speak with the investigator as quickly as possible. 
b. 
Answer all questions honestly and completely. 
c. 
Offer information and documents important to the investigation. 
d. 
All of the abo...
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2023 WELLCARE ACT MASTERY EXAM QUESTIONS FULLY SOLVED & UPDATED.
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d. 
All of the above 
Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? 
 
a. 
Speak with the investigator as quickly as possible. 
b. 
Answer all questions honestly and completely. 
c. 
Offer information and documents important to the investigation. 
d. 
All of the above 
 
 
 
 
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a, b, c 
Communication of PHI can be: 
(Select all that apply.) 
a. 
Written 
b. 
Electronic 
c. 
Verbal 
 
 
 ...
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2023 Wellcare ACT Mastery Certification Exam Questions with correct Answers
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By selecting the correct provider during the enrollment process, you can: - 
	ANSWER All of the above 
 
A grievance request, or any evidence concerning a grievance, must be fi led orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. – 
	ANSWER 60 
 
The Single Sign-On Portal provides access to several applications, including Centene Workbench. – 
	ANSWER True 
 
Failure to inform a beneficiary that a t...
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DEVOTED HEALTH AGENT CERTIFICATION EXAM (2024/2025) WITH VERIFIED ANSWERS.
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DEVOTED HEALTH AGENT CERTIFICATION EXAM (2024/2025) WITH VERIFIED ANSWERS. 
What type of events must an agent report to UnitedHealthcare? - ANSWEROnly the 
marketing/sales events, both formal and informal. (WRONG) 
While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the 
consumer does not have an email address. What should Jeff do? - ANSWERLeave any field 
requesting a consumer email address blank. 
Which election period occurs from October 15 to December 7?...
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UHC 2024 Exam Questions and Answers 100% Pass
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UHC 2024 Exam Questions and Answers 100% Pass 
In terms of events, which of the following is true? - Answer- Agents are required to 
report all events (marketing/sales and education) to UnitedHealthcare according to 
Company policy 
You have a scheduled appointment with a Consumer to discuss DSNPs. The consumer 
has completed the SOA form. Two days before the appointment, the consumer calls 
and requests to discuss PDP plans, which you are also certified to sell. What should 
you tell the consum...
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