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BUNDLE OF Wellcare Mastery ExamS with Questions and Correct Answers Verified Solutions
BUNDLE OF Wellcare Mastery Exam with Questions and Correct Answers Verified Solutions
[Show more]BUNDLE OF Wellcare Mastery Exam with Questions and Correct Answers Verified Solutions
[Show more]At the end of this course, there will be a Mastery Exam. Agents must achieve a passing 
score of 85% or higher to successfully complete this course. - Answer True 
You can help prevent grievances by: 
(Select all that apply.) - Answer a. 
Always confirming availability of the beneficiary's primary ...
Preview 2 out of 5 pages
Add to cartAt the end of this course, there will be a Mastery Exam. Agents must achieve a passing 
score of 85% or higher to successfully complete this course. - Answer True 
You can help prevent grievances by: 
(Select all that apply.) - Answer a. 
Always confirming availability of the beneficiary's primary ...
When verifying a Dual Eligible Special Needs Plan (D-SNP) beneficiary's Medicaid 
eligibility through the Ascend Medicaid search tool, you should: - Answer Both 
When prospective Wellcare members check online for the status of their submitted 
application, which element is optional? - Answer Confir...
Preview 2 out of 5 pages
Add to cartWhen verifying a Dual Eligible Special Needs Plan (D-SNP) beneficiary's Medicaid 
eligibility through the Ascend Medicaid search tool, you should: - Answer Both 
When prospective Wellcare members check online for the status of their submitted 
application, which element is optional? - Answer Confir...
Which of the following statements about the Scope of Appointment (SOA) is FALSE? - 
Answer An electronic SOA submitted in Ascend in a Pending status is considered 
complete and compliant 
An Election Period Request for Information (RFI) must be resolved within 7 calendar 
days, or the application wi...
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Add to cartWhich of the following statements about the Scope of Appointment (SOA) is FALSE? - 
Answer An electronic SOA submitted in Ascend in a Pending status is considered 
complete and compliant 
An Election Period Request for Information (RFI) must be resolved within 7 calendar 
days, or the application wi...
A request to the plan from a member or provider for a formal review of an Action 
(Denial) or Adverse Plan Determination (Medicare) is a/an: 
Appeal 
Grievance procedures are separate and distinct from initial determination and appeal 
procedures. 
TRUE 
A grievance request, or any evidence concerni...
Preview 2 out of 9 pages
Add to cartA request to the plan from a member or provider for a formal review of an Action 
(Denial) or Adverse Plan Determination (Medicare) is a/an: 
Appeal 
Grievance procedures are separate and distinct from initial determination and appeal 
procedures. 
TRUE 
A grievance request, or any evidence concerni...
A grievance request or any evidence concerning agreements must be filed, 
orally or in writing no later than _____ calendar days from the date of the event 
or the date the member is made aware of the issue 
60 
Medicare star ratings and performance are at the forefront of wellcare's quality 
strat...
Preview 2 out of 7 pages
Add to cartA grievance request or any evidence concerning agreements must be filed, 
orally or in writing no later than _____ calendar days from the date of the event 
or the date the member is made aware of the issue 
60 
Medicare star ratings and performance are at the forefront of wellcare's quality 
strat...
Wellcare's _____ plan is designed for Low-Income Subsidy members. - Answer 
Classic 
Which LIS category is assigned to members whose costs are fully subsidized and 
who receive the most assistance? - Answer Three 
The _________ plan is expected to have one of the lowest premiums in the 
country! - ...
Preview 2 out of 13 pages
Add to cartWellcare's _____ plan is designed for Low-Income Subsidy members. - Answer 
Classic 
Which LIS category is assigned to members whose costs are fully subsidized and 
who receive the most assistance? - Answer Three 
The _________ plan is expected to have one of the lowest premiums in the 
country! - ...
Self-reporting of a compliance issue must be made to Corporate Compliance or to 
a Health Plan Sales Leader and must indicate: - Answer All of these 
______ events are designed to inform the people who attend about Medicare 
Advantage, Prescription Drug, or other Medicare programs without going into...
Preview 1 out of 4 pages
Add to cartSelf-reporting of a compliance issue must be made to Corporate Compliance or to 
a Health Plan Sales Leader and must indicate: - Answer All of these 
______ events are designed to inform the people who attend about Medicare 
Advantage, Prescription Drug, or other Medicare programs without going into...
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