Pdps - Study guides, Class notes & Summaries
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2023 Wellcare ACT Mastery Certification Exam Questions and Answers
- Exam (elaborations) • 6 pages • 2022
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By selecting the correct provider during the enrollment process, you can: - 
	ANSWER All of the above 
 
A grievance request, or any evidence concerning a grievance, must be fi led orally or in writing no later than _____ calendar days from the date of the event or the date the member is made aware of the issue. – 
	ANSWER 60 
 
The Single Sign-On Portal provides access to several applications, including Centene Workbench. – 
	ANSWER True 
 
Failure to inform a beneficiary that a t...
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2024 Wellcare Mastery Exam with complete verified solutions 2024 latest update.
- Exam (elaborations) • 14 pages • 2024
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Brokers/Agents can access the following resources under the Shared Resources section in Centene Workbench. 
a.Training Resources 
b.Commission Resources 
c.Marketing Resources 
d.All of these 
d.All of These 
 
 
Although options for capturing and submitting SOAs vary by health plan, Wellcare accepts SOAs in which of the following methods? 
a.Ascend 
b.Telephonic 
c.Paper 
d.All of these 
d.All of These 
 
 
Marketing benefits in a service area where those benefits are not available is prohibite...
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2022 Wellcare ACT Mastery Exam – Teleagent WITH 100% CORRECT ANSWERs
- Exam (elaborations) • 8 pages • 2024
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TERM 
Selection and Enrollment 
DEFINITION 
Members use ratings systems to help them choose a plan or decide whether to stay with our plans. 
LOCATION 
Image: Selection and Enrollment 
 
 
TERM 
Reputation 
DEFINITION 
Wellcare strives to be an industry-leading organization that is attractive & valuable to our members and to our providers & government partners. 
LOCATION 
Image: Reputation 
 
 
TERM 
Member Service 
DEFINITION 
Our first priority is to provide our members with excellent care and...
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2024 Wellcare ACT Mastery Exam questions and answers
- Exam (elaborations) • 10 pages • 2024
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Enrollment applications must be received by Wellcare no later than ___ calendar day(s) following receipt from the beneficiary. 
1 
 
 
 
Which elements are available as part of Wellcare's Sales Support model? 
All of these 
 
 
 
Low-Income Subsidy (LIS), which is often referred to as Extra Help, reduces all Part D plan premiums 
False 
 
 
 
Prior to completing the enrollment form, broker/agents should always confirm the beneficiary's primary care provider (PCP) and/or specialists 
True 
 
 
...
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Wellcare 2023 Questions and Answers with Certified Solutions
- Exam (elaborations) • 12 pages • 2023
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Wellcare 2023 Questions and Answers with Certified Solutions 
Noting the correct enrollment period on enrollment applications helps in preventing delayed enrollment processing. 
Select one: 
True False True 
Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? 
a. Speak with the investigator as quickly as possible. 
b. Answer all questions honestly and completely. 
c. Offer information and documents important to the investigation....
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Wellcare ACT Celene Mastery Questions And Answers With Verified Solutions Graded A+
- Exam (elaborations) • 4 pages • 2024
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____ PDPs will be offered across all 50 U.S. states and Washington, D.C. - Three 
Agents may be investigated after being suspected of noncompliant activity reported through a: (Select all 
that apply.) - Complaint Tracking Module (CTM),Grievance, and Secret Shop Finding 
Agents must meet all required contracting, training, and certification requirements to be eligible to sell 
Wellcare's Medicare products. - True 
All PDPs will continue to offer $0 tier 1 preferred cost-sharing through CVS Medi...
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Wellcare 2023 Mastery Test Questions and Answers Already Graded A
- Exam (elaborations) • 6 pages • 2023
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Wellcare 2023 Mastery Test Questions and Answers Already Graded A 
Once the enrollment is completed, you can save a copy of the application for your reference. False 
Which elements are available as part of Wellcare's sales support model? All of the above. 
Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. True 
Communication of PHI can be: (Select all that apply.) -Written -Electronic -Verbal 
Prior to comple...
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2024 Wellcare ACT Mastery Exam – Broker with 100% correct answers.
- Exam (elaborations) • 13 pages • 2024
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Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. 
True 
False 
True 
 
 
 
The TPMO disclaimer must be used by any TPMO that sells plans on behalf of more than one MA plan provider. The disclaimer must be: 
(Select all that apply.) 
a. Included in any marketing materials, including print materials and television advertisements developed, used, or distributed by the TPMO. 
b. Verbally conveyed within the first ...
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Wellcare ACT Mastery Exam 2023/2024 with Complete Solutions
- Exam (elaborations) • 15 pages • 2023
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Wellcare ACT Mastery Exam 2023/2024 with Complete Solutions 
Centene requires all contracted brokers/agents to read, understand, and agree to Centene's Business Ethics and Code of Conduct Policy. 
True False True 
Which of the following actions are you required to do when contacted regarding an allegation of noncompliant activity? 
a. 
Speak with the investigator as quickly as possible. 
b. 
Answer all questions honestly and completely. 
c. 
Offer information and documents important to the inve...
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2024 WELLCARE MASTERY TEST ACTUAL EXAM 130 QUESTIONS AND CORRECT DETAILED ANSWERS WITH RATIONALES (VERIFIED ANSWERS) |AGRAD
- Exam (elaborations) • 21 pages • 2023
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2024 WELLCARE MASTERY TEST ACTUAL EXAM 
130 QUESTIONS AND CORRECT DETAILED 
ANSWERS WITH RATIONALES (VERIFIED 
ANSWERS) |AGRADE 
The Mastery Exam will lock for a period of 48 hours after each failed attempt. - 
ANSWER- False 
Members who fail to pay the required premiums before the end of the grace period 
(Wellcare has a three-month grace period) will be terminated. - ANSWER- True 
True - ANSWER- True 
Which of the following is not an example of Protected Health Information (PHI)? - 
ANSWER...
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