Itil® 4 foundat - Study guides, Class notes & Summaries

ITIL® 4 Foundation Exams 1-6, Questions & Answers-What is the definition of a service? a) The means by which an organization is directed and controlled b) A set of specialized organizational capabilities for enabling value to customers c) A method for visualizing work, identifying potential blockages and resource conflicts, and managing work in progress d) A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to ma...

ITIL® 4 Foundation (Practice Exam #5) Questions And Answers Already Passed

Identify the missing word(s) in the following sentence. Service management is a set of specialized organizational [?] for enabling value for customers in the form of services. - Accurate AnswersCapabilities What is the definition of a configuration item? - Accurate AnswersAny component that needs to be managed in order to deliver an IT service Identify the missing word(s) in the following sentence. An incident is a(n) [?] interruption to a service or reduction in the quality of a service. ...

ITIL® 4 FOUNDATION (PRACTICE EXAM #5) REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/ What is the definition of service management? - -A set of specialized organizational capabilities for enabling value to customers Identify the missing word(s) in the following sentence. A user is a person who uses [?]. - -Services What is the definition of a change? - -The addition, modification, or removal of anything that could have a direct or indirect effect on services What is defined as ...

Identify the missing word(s) in the following sentence. Service management is a set of specialized organizational [?] for enabling value for customers in the form of services. - Answer Capabilities What is the definition of a configuration item? - Answer Any component that needs to be managed in order to deliver an IT service Identify the missing word(s) in the following sentence. An incident is a(n) [?] interruption to a service or reduction in the quality of a service. - Answer ...

ITIL® 4 Foundation (Practice Exam #4) with Verified Correct Answers

ITIL® 4 Foundation questions with correct answers

ITIL® 4 Foundation (Practice Exam #4) questions with correct answers

ITIL® 4 Foundation Practice Exam 2023