Copq - Study guides, Class notes & Summaries

4 groups of cost of poor quality (COPQ) preventive cost; appraisal cost; internal failure cost; external failure cost COPQ in production process 1. materials and supplies 2. labor 3. time 4. logistics 5. returns and warranty claims 6. employee morale 10 steps of Define phase of SS's DMAIC 1. develop financial plan 2. form project team 3. develop project charter 4. collect customer data and requirements 5. define core processes of project and develop process chart 6. d...

MSSC Quality Pratice Test accurate 100%(scored A) ISO -ANSWER Organization that is primarily involved in helping companies to consistently produce high quality products. Histogram -ANSWER A type of graph that shows the frequency of distribution of measured data. SPC -ANSWER Statistical Process Control Calibration -ANSWER Adjusting a device to a standard. X bar -ANSWER A chart that will plot the average value of a subgroup ECN -ANSWER Engineering Change Notice COPQ -ANSWER ...

Problem Statement- Include - Answer-o Process/Defect o Timeframe o Baseline metrics o Cost/Benefit Goal Statement - Answer-o Targeted Improvement o Timeframe o Projected Financial Benefits Project Defect - Answer-Instance which fails to meet customer requirement Metrics - Answer--Primary Metric - Big "Y" o Secondary Metrics Possible negative consequences Financial Benefit - Answer-o Hard Savings Directly Impact the bottom line Cost Reduction Revenue Enhancement o Soft Savings I...

MSSC Certification Exam QUESTIONS WITH CORRECT ANSWERS UPDATE 2023 ISO - ANSWER Organization that is primarily involved in helping companies to consistently produce high quality products. Histogram - ANSWER A type of graph that shows the frequency of distribution of measured data. SPC - ANSWER Statistical Process Control Calibration - ANSWER Adjusting a device to a standard. X bar - ANSWER A chart that will plot the average value of a subgroup ECN - ANSWER Engineering Change No...

ISO -ANSWER Organization that is primarily involved in helping companies to consistently produce high quality products. Histogram -ANSWER A type of graph that shows the frequency of distribution of measured data. SPC -ANSWER Statistical Process Control Calibration -ANSWER Adjusting a device to a standard. X bar -ANSWER A chart that will plot the average value of a subgroup ECN -ANSWER Engineering Change Notice COPQ -ANSWER Cost of Poor Quality PDCA Cycle -ANSWER Plan Do Chec...

MSSC Certification Exam QUESTIONS WITH CORRECT ANSWERS UPDATE 2023 ISO - ANSWER Organization that is primarily involved in helping companies to consistently produce high quality products. Histogram - ANSWER A type of graph that shows the frequency of distribution of measured data. SPC - ANSWER Statistical Process Control Calibration - ANSWER Adjusting a device to a standard. X bar - ANSWER A chart that will plot the average value of a subgroup ECN - ANSWER Engineering Change No...

MSSC Certification Exam QUESTIONS WITH CORRECT ANSWERS UPDATE 2023 ISO - ANSWER Organization that is primarily involved in helping companies to consistently produce high quality products. Histogram - ANSWER A type of graph that shows the frequency of distribution of measured data. SPC - ANSWER Statistical Process Control Calibration - ANSWER Adjusting a device to a standard. X bar - ANSWER A chart that will plot the average value of a subgroup ECN - ANSWER Engineering Change No...

MSSC Certification Exam QUESTIONS WITH CORRECT ANSWERS UPDATE 2023 ISO - ANSWER Organization that is primarily involved in helping companies to consistently produce high quality products. Histogram - ANSWER A type of graph that shows the frequency of distribution of measured data. SPC - ANSWER Statistical Process Control Calibration - ANSWER Adjusting a device to a standard. X bar - ANSWER A chart that will plot the average value of a subgroup ECN - ANSWER Engineering Change No...

Six Sigma was founded by ______ in early ______'s correct answers Motorola, 1980's Defects are... correct answers Process output that do not meet customer requirements Six Sigma Values (pg 49) correct answers 1. Customer focus 2. The customer defines Quality 3. Variability is the enenmy 4. Act on Fact 5. Measurement is the key 6. Employee brainpower What is VOC? correct answers The Voice of the Customer - is the feedback or data from customers to determine how well the product or...

Which is a purpose and use of data visualization? - ANSWERAllows conclusions to be drawn from graphical data analysis Which of the following are examples of continuous data? 1. Number of features 2. Size in centimeters 3. Weight in kilograms 4. Pressure per square centimeter - ANSWER2, 3, 4 What is 'Little's' formula for calculating Average Lead Time? - ANSWERNumber of units required, divided by production capacity All of the following are benefits of control plans except? - ANSW...