Ahlei Study guides, Class notes & Summaries

AHLEI Exam Questions & Answers 2024/2025 All of the following are resources available to supervisors except: A. Time B. Organizational goals C. Materials D. People - ANSWERSOrganizational goals Which of the following management principles may be violated when food servers are also responsible meeting and greeting guests and bussing their own tables? A. Division of labor B. Unity or command C. Organizational hierarchy D. Matching - ANSWERSdivision of labor Lucy, a housekeeping ...

Which of the following statements about hotel food and beverage operations is TRUE? a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets. b. Room service is typically the most profitable food service operation in a hotel. c. The restaurant manager in a hotel has greater decision-making powers than a manager of a freestanding restaurant. d. Catering responsibilities in a hotel are generally a function of the marketing and...

AHLEI Exam Questions & Answers 2024/2025 Chapter 1 - ANSWERS Noncommercial operations - ANSWERSo Schools o Hospitals o Military o Nursing homes. Hotel sales and marketing department - ANSWERSresponsible for attracting guests to the property, making group bookings, and handling convention services. o Often involved with advertising and public relations. Revenue and support centers - ANSWERShelps managers organize their planning and effectively operate each service outlet. Mu...

All of the following are resources available to supervisors except: A. Time B. Organizational goals C. Materials D. People - Answer- Organizational goals Which of the following management principles may be violated when food servers are also responsible meeting and greeting guests and bussing their own tables? A. Division of labor B. Unity or command C. Organizational hierarchy D. Matching - Answer- division of labor Lucy, a housekeeping supervisor, complained to her boss when the ...

Which of the following statements about hotel food and beverage operations is TRUE? a. Hotel marketing efforts focus exclusively on attracting hotel guests to dine at the property's food and beverage outlets. b. Room service is typically the most profitable food service operation in a hotel. c. The restaurant manager in a hotel has greater decision-making powers than a manager of a freestanding restaurant. d. Catering responsibilities in a hotel are generally a function of the marketing and...

AHLEI EXAM STUDY GUIDE

Hospitality Revenue Management Final Exam Review With 100% Correct Answers 2023