WGU C235 (C235)

Human Capital The knowledge, competency, and motivation that resides in the HR of an organization Buy or Build Decisions The decision orgs face relating to investments in selecting new employees vs. investments in training and development of current HR Human Resource Management (HRM) The entire set of activities used by an organization to align its human capitla with organizational objectives and strategies Orientation First training program a new employee encounters, designed to clarify ...

Analyze how training and development is strategically important to an organization. The basic aim of training and development programs is to help the organization achieve its mission and goals by improving individual and ultimately, organizational performance. Differentiate between training and development - Training is generally regarded as an organization's planned effort to facilitate employees' learning of job-related knowledge, skills, and competencies for the current job. - Develop...

360 Degree Review Receiving feedback from all those affected by the work of a particular individual, including customers, suppliers, bosses, subordinates, peers, and others. 4 Cs Communication skills, collaboration skills, cognitive skills, and consulting skills. ABC Rule A way in which to deliver both positive and negative feedback that is nonaccusatory and non-inflammatory ("When you do A, then I feel B, and the organizational consequences are C"). ADDIE Model A common framework for tra...

The Performance Management Cycle ( PM CYCLE) 1. Administer- Establish goals and clarify expectations. 2. Organization- Provide feedback and coaching 3. Awards- Evaluate performance and conduct performance reviews. Diverger Concrete experience and reflective observation Converger Abstract conceptualization and Active experimentation Accommodator Active Experimentation and concrete experience Assimilator Reflective observation and Abstract conceptualization ROI (#Employees) x ($Produce Pro...

Aligns human capital with organizational objectives and strategies: a. Company mission statement b. Human Resource Management c. Upper-level management d. Training and Development b. Human Resource Management Tactic knowledge, education, and experience are all examples of: a. Intellectual capital b. Organizational capability c. Human capital d. Social capital c. Human capital Sustainable competitive advantage is built upon: a. Organizational commitment b. Intangible resources c. Bus...

WGU C235 Pre-assessment FINAL EXAM with 100% Solved Questions And answers 2022. Total Quality Management (TQM) Philosophy - correct answer 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - correct answer Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the abil...

WGU C235 Pre-assessment FINAL EXAM with 100% Solved Questions And answers 2022. Total Quality Management (TQM) Philosophy - correct answer 1. customer focus 2. continuous improvement 3. employee empowerment 4. use of quality tools 5. product design 6. process management 7. managing supplier quality Process Capability Index (Cpk) - correct answer Basic function of Six Sigma. Measures the process potential and performance of processes. The higher the range of Cpk, the improved is the abil...

c Isn't always necessary to conduct effective training All of the following reasons explain why a needs analysis is not conducted EXCEPT: a Training fads and demands from senior management sometime dominate b Consume time and resources c Isn't always necessary to conduct effective training d Difficult to summarize findings into objective data False True or False: If the skills needed for a job are adequate, expectations for job performance are clear, and motivation is present, there sho...

A social unit of people structured and managed to meet a need or pursue collective goals: Organization Community Business Group Answer: Organization An organization is a social unit of people structured and managed to meet a need or pursue collective goals. Aligns human capital with organizational objectives and strategies: Human Resource Management Upper-level management Company mission statement Training and Development Answer: Human Resource Management HRM represents the entire se...

Aligns human capital with organizational objectives and strategies: a. Company mission statement b. Human Resource Management c. Upper-level management d. Training and Development b. Human Resource Management Tactic knowledge, education, and experience are all examples of: a. Intellectual capital b. Organizational capability c. Human capital d. Social capital c. Human capital Sustainable competitive advantage is built upon: a. Organizational commitment b. Intangible resources c. Bus...