George Washington University - Foggy Bottom Campus
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This document includes: understanding difficult interactions, whether to address conflict, addressing emotions, assessing the facts, solving the problem, managing conflict between your employees, why people avoid feedback, how to give effective feedback, customizing feedback, creating a supportive environment, and seeking feedback.
This document includes: your role in change, how to navigate continual change, inspiring your team to initiate change, how to lead a change initiative, and address resistance to change.
This document includes: what you need to tackle a crisis, respond swiftly in a crisis, communicate early and often in a crisis, leading with compassion in a crisis, emerge stronger from a crisis, and a case study on David Dao on the United Airlines flight.
This document includes: innovation for all, unlocking curiosity, making creative connections, taking smart risks, and collaborating to innovate.
This document includes: doing business across borders, boosting your cultural intelligence, building trust among collaborators, negotiating across borders, overcoming language barriers, transcending physical distance, and aligning a global team
This document includes: preparing to make a decision, anticipating decision making challenges, evaluating alternatives, making a decision, and communicating and implementing the decision.
This document includes: understanding negotiation, preparing to negotiate, conducting a negotiation, closing the deal, overcoming barriers to success, and notes on the Pepperoni Lovers Case.
This document includes: what diversity is and why it matters, understanding and countering bias, leading inclusively, becoming a diversity advocate, and advancing your organization's diversity efforts.
This document includes: How will you lead?, defining yourself as a leader, leading with emotional intelligence, building mutual trust on your team, empowering everyone you lead, inspiring collaboration across distance, and leading a global team.
Typed notes of the assigned readings for Chapter 3 from Pearson's Social Psychology eText. Also included is notes on Reading #2, which Prof. Dodge assigns separately of the textbook.