BUS 172

1. Technology—and automation in particular—has reduced the number of jo bs that require routine tasks and little skill and has increased the nu mber of jobs that require considerable skill. *a. True b. False 2. Knowledge workers are employees whose responsibilities include only problem-solving. a. True *b. False 4. To proactively manage change, organizations should wait to see how e xternal forces impact an organization's performance, and then develop a plan to address those chan...

1. Strategic planning involves a set of procedures for making decisions about an organization’s long-term goals and strategies. *a. True b. False 2. Neil is in the process of recruiting and selecting new employees in a way that caters to the welfare of his organization's existing employe es. He is working on human resource planning (HRP). *a. True b. False 3. Strategic human resources management (SHRM) is a combination of stra tegic planning and HR planning. *a. True b. False 4. ...

1. Equal employment opportunity refers to actions required of employers to correct past discrimination against minorities. a. True *b. False 2. The Equal Pay Act makes it illegal to discriminate against people in terms of the pay, employee benefits, and pension they earn based on the ir gender when they do equal work. *a. True b. False 3. Several employees filed discrimination charges against ValuTech. If they cannot get satisfaction through the EEOC, they can appeal to the c ourts fo...

1. Because a job analysis includes information about the requirements o f someone doing a job, it provides the criteria for evaluating the perf ormance of the people who do the work. *a. True b. False 2. A new position is being created in Tina's department. She has been a sked to create a statement of the different duties, tasks, and responsi bilities of the job. Tina is writing a job specification. a. True *b. False 3. Job specifications describe the duties, tasks, and responsibiliti...

1. Most American clothing makers have outsourced or offshored work beca use the quality of the items produced is much greater when manufactured outside the United States. a. True *b. False 2. Recruiting strategies and their effectiveness generally remain const ant over time. a. True *b. False 3. One reason that employers are hesitant to hire applicants who come t o them through an employee referral is that they tend to quit more quic kly. a. True *b. False 4. Advertisements can ach...

1. While the overall selection process is the responsibility of the HR department, line managers often make the final decision about hiring pe rsonnel into their unit. *a. True b. False 2. The number of steps in the selection process and their sequence will vary, not only with the organization, but also with the type and level of jobs to be filled. *a. True b. False 3. As more steps are generally required when filling positions external ly, companies often try to hire within and adver...

1. At TrueBlue, supervisors, peers, and subordinates all provide input into an employee's performance appraisal. TrueBlue uses a 360-degree ev aluation. *a. True b. False 2. Most performance appraisals focus on long-term improvement, rather t han short-term achievements. a. True *b. False 3. The two most common purposes of performance management programs are administrative and developmental. *a. True b. False 4. The marketing department at TrueBlue is immense. The Senior Marketin ...

1. If employees consistently achieve their productivity objectives, it might be a signal that training is needed. a. True *b. False 2. Training is oriented toward broadening employees' individual skills for future responsibilities. a. True *b. False 3. By far the greatest proportion of training is spent on rank-and-file employees and their supervisors. *a. True b. False 4. The systematic approach to training involves needs assessment, progr am design, implementation, and evaluation...

1. If rates of pay are high, which creates a large applicant pool, then organizations may choose to raise their selection standards. *a. True b. False 2. Strategic compensation is the term used for all the processes used t o determine the market rates to pay employees. a. True *b. False 3. Raising selection standards and hiring better-qualified employees ca n reduce training costs. *a. True b. False 4. LennoCorp has introduced a new recognition program in which employee s are public...

1. Historically, incentive plans have not been a major element of strat egic compensation management. a. True *b. False 2. The performance threshold in incentive plans is the name given to th e amount awarded to an employer. a. True *b. False 3. Incentive plans can create an organizational environment of shared c ommitment since individuals contribute to organizational success. *a. True b. False 4. Meshing compensation and organizational objectives help employees as sume ownership o...