Itil 4 b - Study guides, Class notes & Summaries
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IRM4720 Assignment 2 (COMPLETE ANSWERS) 2024 (330426) - DUE 28 August 2024
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IRM4720 Assignment 2 (COMPLETE ANSWERS) 2024 (330426) - DUE 28 August 2024 ; 100% TRUSTED Complete, trusted solutions and explanations. For assistance, Whats-App 0.6.7-1.7.1-1.7.3.9. Ensure your success with us.. The assignment is based on a specific organisation in South Africa that you should identify 
yourself. I recommend the organisation you are working at. If the organisation that you work at 
does not have such an implementation, do research, and find an organisation that implements 
any ...
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IRM4720 Assignment 2 (QUALITY ANSWERS) 2024
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This document contains workings, explanations and solutions to the IRM4720 Assignment 2 (QUALITY ANSWERS) 2024. For assistance whats-app us on 0.6.8..8.1.2..0.9.3.4... The assignment is based on a specific organisation in South Africa that you should identify 
yourself. I recommend the organisation you are working at. If the organisation that you work at 
does not have such an implementation, do research, and find an organisation that implements 
any of the ITSM frameworks. If you cannot find an...
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ITIL 4 Exam Questions and correct answers 100% graded A+ 2023
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ITIL 4 Exam Questions and correct answers 100% graded A+ 20232) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk 
A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A possi...
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ITIL 4 B QUESTIONS AND ANSWERS 100% Solved
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ITIL 4 B
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IRM4720 Assignment 2 (DETAILED ANSWERS) 2024 - DISTINCTION GUARANTEED
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IRM4720 Assignment 2 (DETAILED ANSWERS) 2024 - DISTINCTION GUARANTEED - DISTINCTION GUARANTEED - DISTINCTION GUARANTEED Answers, guidelines, workings and references .... The assignment is based on a specific organisation in South Africa that you should identify 
yourself. I recommend the organisation you are working at. If the organisation that you work at 
does not have such an implementation, do research, and find an organisation that implements 
any of the ITSM frameworks. If you cannot find ...
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IRM4720 Assignment 2 (ANSWERS) 2024 - DISTINCTION GUARANTEED
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Well-structured IRM4720 Assignment 2 (ANSWERS) 2024 - DISTINCTION GUARANTEED. (DETAILED ANSWERS - DISTINCTION GUARANTEED!).... The assignment is based on a specific organisation in South Africa that you should identify 
yourself. I recommend the organisation you are working at. If the organisation that you work at 
does not have such an implementation, do research, and find an organisation that implements 
any of the ITSM frameworks. If you cannot find an organisation, then create a comprehensi...
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ITIL 4 FOUNDATION PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS
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ITIL 4 FOUNDATION PRACTICE EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - correct answer A. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only ...
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS
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ITIL 4 EXAM 2024 WITH 100% CORRECT ANSWERS 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - correct answer A. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk i...
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ITIL 4 Exam Questions & Answers 2024/2025
- Exam (elaborations) • 22 pages • 2024
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ITIL 4 Exam Questions & Answers 2024/2025 
 
 
2) Which term describes the functionality offered by a service? 
 
A. Cost 
B. Utility 
C. Warranty 
D. Risk - ANSWERSA. Incorrect. Cost is "The amount of money spent on a specific activity or resource." Ref 2.5.2 
B. Correct. Utility is "The functionality offered by a product or service." Ref 2.5.4 
C. Incorrect. Warranty is "Assurance that a product or service will meet agreed requirements". Ref 2.5.4 
D. Incorrect. A risk is "A pos...
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ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025
- Exam (elaborations) • 29 pages • 2024
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ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025 
 
 
Which practice includes the classification and ownership of queries and requests from users? 
A. Service desk 
B. Incident management 
C. Change control 
D. Service level management - ANSWERSA. "Service desks provide a clear path for users to report issues, queries, 
and requests, and have them acknowledged, classified, owned, and actioned" 
 
 
Rationals: 
B. Incorrect. The 'incident management' practice deals only with inci...
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