Itil 4 foundations exam - Study guides, Class notes & Summaries

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ITIL 4 Foundations Practice Exam #6 Questions and Answers
  • ITIL 4 Foundations Practice Exam #6 Questions and Answers

  • Exam (elaborations) • 3 pages • 2024
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  • ITIL 4 Foundations Practice Exam #6 Questions and Answers
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ITIL 4 FOUNDATIONS (2024-2025) EXAM QUESTIONS  WITH ANSWERS .
  • ITIL 4 FOUNDATIONS (2024-2025) EXAM QUESTIONS WITH ANSWERS .

  • Exam (elaborations) • 27 pages • 2024
  • ITIL 4 FOUNDATIONS () EXAM QUESTIONS WITH ANSWERS .
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Summary Implementing ITSM -  CIS ITSM Exam 2022/23. Summary Implementing ITSM -  CIS ITSM Exam 2022/23.
  • Summary Implementing ITSM - CIS ITSM Exam 2022/23.

  • Summary • 44 pages • 2023
  • CIS ITSM Exam April 2022/2023. (ITSM Foundations and ITSM Implementation courses) What are the areas that ServiceNow provides IT services for? ANSWER - 1. IT 2. Customer service 3. Security 4. HR 5. Business apps What is the value of Incident Management? ANSWER - 1. Restore service faster 2. Minimize service interruptions 3. More efficient identification, prioritization and resolution of incidents 4. Escalation to correct groups leads to faster resolution What are Benchmarks/...
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ITIL 4 Foundations Exam Solution Guide (2022 updated Summary)
  • ITIL 4 Foundations Exam Solution Guide (2022 updated Summary)

  • Exam (elaborations) • 13 pages • 2022
  • ITIL 4 Foundations Exam Solution Guide (2022 updated) 1. PESTLE (list): Political Economic Social Technological Legal Environmental 2. 4 dimensions of service management: organizations & people information & technology partners & suppliers value streams & processes 3. components of the service value system: inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value ...
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ITIL 4 Foundation Complete Exam Review Guide. ITIL 4 Foundation Complete Exam Review Guide.
  • ITIL 4 Foundation Complete Exam Review Guide.

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  • ITIL 4 Foundation Complete Exam Review Guide. governance - service management - value - Who determines the perceived value? - value is objective - organization - What are the 2 roles an organization can provide? - Value is _______________ by the service provider and consumer - What are the 3 roles for a consumer provider? - What is a user? - What is a customer? - What is a sponsor? - service offering - service offering includes the following 3: ...
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ITIL 4 FOUNDATIONS EXAM.
  • ITIL 4 FOUNDATIONS EXAM.

  • Exam (elaborations) • 20 pages • 2024
  • ITIL 4 FOUNDATIONS EXAM.
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ITIL 4 Foundations Exam ALL ANSWERS 100% CORRECT SPRING FALL-2023/24 EDITION GUARANTEED GRADE A+
  • ITIL 4 Foundations Exam ALL ANSWERS 100% CORRECT SPRING FALL-2023/24 EDITION GUARANTEED GRADE A+

  • Exam (elaborations) • 14 pages • 2023
  • PESTLE (list) Political Economic Social Technological Legal Environmental 4 dimensions of service management organizations & people information & technology partners & suppliers value streams & processes components of the service value system inputs: -opportunity -demand components: -7 guiding principles -governance -service value chain -34 ITIL practices -continual improvement output: -value service value chain activities list plan engage design & transition obt...
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