WGU C846 TESTT COMPLIED TOGETHER WITH CORRECT ANSWERS

WGU C846 - Service Value Chain(P)lan - correct answer ensures shared understanding of vision, current status and direction. (I)mprovement - correct answer continual improvement of products and services. (E)ngage - correct answer understand stakeholders needs and demands. (D)esign and transi...

WGU C846 QuizzesThe SVS (service value system) represents how: A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. B) processes work together to create value in the form of useful products for customers. C) various f...

WGU C846 - Practice ExamsDion Training Solutions has decided to create an online course for the ITIL 4 Foundation exam. The company developed their curriculum and then invited 50 students to participate in live training to determine if the training was effective. During the training, some students d...

WGU C846 Post AssessmentWhat are the purposes of error control? Each correct answer represents a complete solution. Choose all that apply. A) To identify faulty components B) To reassess the status of known errors that have not been resolved C) To identify and prioritize infrastructure, service...

WGU C846 - Most Important PracticesThe 7 Most Important Practices - correct answer Continual Improvement Change Enablement Incident Management Problem Management Service Desk Service Level Management Service Request Management What is a practice? - correct answer A set of organizational res...

WGU C846 - Key Concepts & DefinitionsService Management - correct answer a set of specialized organizational capabilities for enabling value to customers in the form of services. Value - correct answer the perceived benefits, usefulness and importance of something. Customer - correct answer a ...

WGU C846 - ITIL 4 Foundation Sample Paper.*What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to f...

WGU C846 - Cram CardProduct - correct answer is configuration of resources, created by the organization, that will be potentially valuable for their customers Organization - correct answer a person or group of people that has it's own functions with responsibilities, authorities, and relationshi...

WGU C846 CardsGovernance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body. ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance applicable to all types of o...

WGU C846 - Business of IT Applications Governance - correct answer Enables the organization to maintain the alignment of its operations with the strategic direction determined by its governing body ITIL (Information Technology Infrastructure Library) - correct answer A good-practice guidance app...

Recall Definitions (Two questions on Exam) - correct answer -- Service - correct answer A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility - correct answer A functionality offered by a product or service...

WGU - C846 A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. - correct answer Information Technology Infrastructure Library (ITIL) A set of specialized organizational capabilities f...

WGU - C846 Information Technology Infrastructure Library (ITIL) - correct answer A framework designed to standardize the selection, planning, delivery, maintenance, and overall lifecycle of IT (information technology) services within a business. Service Management - correct answer A set of speci...

ITIL4 Foundations - WGU C846A set of specialized organizational capabilities for enabling value to customers in the form of services. - correct answer Service Management The perceived benefits, usefulness, and importance of something. - correct answer Value Defines Requirements for services - ...

ITIL WGU C846Service Strategy and Service Offerings - correct answer Service Strategy Definition Service Offerings Definition & Positioning Go-To-Market Strategy Service Portfolio Management Spare Parts Management - correct answer Parts Supply Management Inventory Management Parts Demand Man...

VOIP - correct answer Value Streams & Processes Organizations & People Information & Technology Partners & Suppliers PESTLE - correct answer External factors, that cannot be influenced but need to be considered * Political * Economical * Social * Technological * Legal * Environm...

C846 Flash Cards from Ucertify, WGU C846 ITIL, Business of ITdependent on - correct answer Complete the sentence by filling in the missing word: IT service management is important for organizations because businesses are ____________IT. The U.K. Government - correct answer Who developed ITIL? ...