Customer obsession - Study guides, Class notes & Summaries

What does marketing involve? - ANS 1. product: variety, quality, design, features 2. price: list price, discounts, allowances, credit terms 3. promotion: sales promo, ads, PR, direct marketing, spokesperson 4. place: channels, coverage, wholesalers/distributors What are the marketing management tasks? - ANS 1. developing marketing strategies/plans (short term and long term) 2. capturing market insights through research 3. connecting with customers 4. building strong b...

Marketing is defined as - Answer the process by which companies create value for customers & build strong customer relationships in order to capture value from customers in return. The Four P's of Marketing - Answer Product, Price, Place, Promotion Product - Answer What do customers need & want? Price - Answer How much should we ask customers to pay? Place - Answer How will we get it to the customers? Promotion - Answer How will we communicate with the customers? Marketing Con...

Marketing is defined as correct answers the process by which companies create value for customers & build strong customer relationships in order to capture value from customers in return. The Four P's of Marketing correct answers Product, Price, Place, Promotion Product correct answers What do customers need & want? Price correct answers How much should we ask customers to pay? Place correct answers How will we get it to the customers? Promotion correct answers How will we commun...

Management Organizational Behavior Exam 1 Latest 2023 Graded A Organizational Behavior A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations effectiveness. Management getting things done through others interpersonal "blank" skills play a huge role in determining a managers effectiveness. Organization consciously coordinated social unit Planning,...

Scrum Product Owner Exam 73 Questions with Verified Answers What is scrum? - CORRECT ANSWER Scrum is an iterative software engineering process to develop and deliver software shared division of labor - CORRECT ANSWER where each team member feels responsible for—and is able to work on—any aspect of the project. TQC - CORRECT ANSWER was designed to heighten the entire organization's sensitivity toward simultaneous quality and productivity improvement, market orientation, cost reduc...

AMAZON INTERVIEW TRAINING COURSES EXAMINATION QUESTION WITH ALL CORRECT ANSWERS 1. Customer Obsession - Answer-- Most of us at one time have felt frustrated or impatient when dealing with customers. Can you tell me about a time when you felt this way and how you dealt with it? 1. Customer Obsession - Answer-- When do you think it's ok to push back or say no to an unreasonable customer request? 1. Customer Obsession - Answer-- How do you honestly pursue customer feedback, not just ...

A value chain is the sequence of activities that begins with raw materials. What result does a value chain end with? Choose 1 answer Supply and demand Operations and logistics Outsourcing or insourcing Delivery of products or services - ANSWER-Delivery of products or services What happens when an effective value chain is created? Choose 1 answer Profit margins are increased. A mission statement is developed. Customized products are standardized. Total quality management is n...

Amazon Assessment Questions and answers, 100% Accurate. Verified. Rated A+ Customer Obsession - -Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers. Ownership - -Leaders are owners. They think long term and don't sacrifice long-term value for shortterm results. They act on behalf of the entire company, beyond just their own team. They never say "that's ...

Test Prep - WGU - Principles of Management - C483 Questions and Answers Latest Update Document Content and Description Below Test Prep - WGU - Principles of Management - C483 Questions and Answers Latest Update A publicly-held company has a policy limiting financial donations to one religious group. Correct Answer- In w hich situation does religious preference inappropriately affect decision making? A publicly-held company has a policy limiting financial donations to one religious group. Manag...

At Hublot, what are the 3 functions a watchmaker holds? - Designer - Sales advisor - Merchandiser - Project manager - Draftsman - correct answer Designer Project Manager According to Alice Litscher, what are the 3 steps of the creative process? - correct answer Collecting- Experimentation- Making According to Fabrizio Buonamassa from Bulgari, design can be seen as art applied to industry - correct answer Yes At LV, what does every design projects start with? Resear...