C846 - Study guides, Class notes & Summaries

WGU C846 ITIL Questions and answers latest update 2024

C846 WGU COMPREHENSIVE QUESTIONS AND CORRECT VERIFIED ANSWERS NEWEST 2024 UPDATE

WGU C846 - ITIL 4 Foundation Sample Paper.*What is the effect of increased automation on the 'service desk' practice?* A. Greater ability to focus on customer experience when personal contact is needed B. Decrease in self-service incident logging and resolution C. Increased ability to focus on fixing technology instead of supporting people D. Elimination of the need to escalate incidents to support teams - correct answer A. Correct. Greater ability to focus on customer experienc...

WGU C846 ITIL, Business Of IT C846 Questions And Answers 2023

WGU C846 Practice Tests Exam With 100% Correct Answers 2023

The SVS (service value system) represents how: A) the various components and activities of the organization work together to facilitate value creation through IT-enabled services. B) processes work together to create value in the form of useful products for customers. C) various functions and processes work together to output products that are valuable to customers. D) departments within the IT service provider work together to create value for consumers. - -the various components and acti...

WGU C846 Business of IT – Applications Exam Questions and Answers Recall Definitions (Two questions on Exam) -Answer--- Service -Answer-A means of enabling value co-creation by facilitating outcomes desirable to customers—without their having to manage cost and risk. Utility -Answer-A functionality offered by a product or service to meet a particular need. Warranty -Answer-An assurance that a product or service meets agreed-upon requirements. Customer -Answer-The person who defines s...

WGU C846 Practice Tests 1 Questions With 100% Correct Answers | Verified | Latest Update.

Business of IT - Applications - C846 Questions and answers latest update 2024

WGU C846 Business of IT - Applications Study Guide 2024 with complete solution