Itil 4 practice - Study guides, Class notes & Summaries

ITIL 4 Practice Test 3 With Questions and Answers ...

ITIL 4 Practice Test 3 Questions with Correct Answers

ITIL 4 Foundation Practice Exam 2024/2025 With complete solutions latest update

ITIL 4 Practice Test 6 Exam Questions with Complete Answers

ITIL 4 Foundation Practice Exam with Rationale Questions Correctly Solved To Score A+

ITIL 4 PRACTICE TEST 3 REVIEW QUESTIONS AND ANSWERS, 100% ACCURATE. VERIFIED/ What is the definition of a customer? - -A person who defines the requirements for a service and takes responsibility for the outcomes of service consumption A sponsor is a person who authorizes _____________ for service consumption. - -Budget What is the definition of a problem? - -A cause, or potential cause, of one or more incidents What is defined as the addition, modification, or removal of anything that co...

ITIL 4 Foundation ITILFND_V4 Practice Questions With Verified Answers |100% Correct!

ITIL 4 Foundation Practice Exam with Rationale | Questions and answers | 2024/25

ITIL 4 Foundation Practice Exam Questions & Answers 2024/2025 Which practice includes the classification and ownership of queries and requests from users? A. Service desk B. Incident management C. Change control D. Service level management - ANSWERSA. "Service desks provide a clear path for users to report issues, queries, and requests, and have them acknowledged, classified, owned, and actioned" Rationals: B. Incorrect. The 'incident management' practice deals only with inci...

ITIL 4 Practices