Fundamentals of HRM Exam (CH 1-3) UPDATED ACTUAL Questions And CORRECT Answers
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Fundamentals of HRM
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Fundamentals Of HRM
Fundamentals of HRM Exam (CH 1-3)
UPDATED ACTUAL Questions And
CORRECT Answers
Human Resource Management - CORRECT ANSWER - the policies, practices, and
systems that influence employees' behavior, attitudes, and performance
Strategic HRM - CORRECT ANSWER - - analysis and design of work
- H...
Fundamentals of HRM Exam (CH 1-3)
UPDATED ACTUAL Questions And
CORRECT Answers
Human Resource Management - CORRECT ANSWER - the policies, practices, and
systems that influence employees' behavior, attitudes, and performance
Strategic HRM - CORRECT ANSWER - - analysis and design of work
- HR planning (determining how many employees with specific knowledge and skills are
needed)
- recruiting (attracting potential employees)
- selection (choosing employees)
- training and development (teaching employees how to perform their jobs and preparing them
for the future)
- compensation (rewarding employees)
- performance management (evaluating their performance)
- employee relations (creating a positive work environment)
= company performance
HRM practices can be valuable - CORRECT ANSWER - Decisions such as whom to hire,
what to pay, what training to offer, and how to evaluate employee performance directly affect
employees' motivation and ability to provide goods and services that customers value
Human capital - CORRECT ANSWER - type of resource
an organization's employees, described in terms of their training, experience, judgement,
intelligence, relationships, and insight
, employee's in today's organization's are not interchangeable, easily replaced parts of a system,
but the source of the company's success or failure
by influencing who works for the organization and how those people work, HRM therefore
contributes to basic measures of an organization's performance, such as quality, profitability, and
customer satisfaction
Types of Human Capital - CORRECT ANSWER - training, experience, judgement,
intelligence, relationships, insight
HR is valuable, rare, cannot be imitated, and has no substitutions - CORRECT ANSWER -
HR has enormous potential
High-performance Work System - CORRECT ANSWER - an organization in which
technology, organizational structure, people, and processes work together seamlessly to give an
organization an advantage in the competitive environment
As technology changes the ways organizations manufacture, transport, communicate, and keep
track of information, HRM must ensure that the organization has the right kinds of people to
meet the new challenges
may include development of training programs, recruitment of people with new skills sets, and
establishment of rewards for such behaviors as teamwork, flexibility, and learning
HR Responsibilities - CORRECT ANSWER - 1) administrative services and transactions:
hiring employees and answer questions about benefits
2) business partner services: developing effective HR systems that help the organization meet its
goals for attracting, keeping and developing people with the skills it needs
3) strategic partner: contributing to the company's strategy through an understanding of its
existing and needed HR and ways HR practices can give the company a competitive advantage
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