Exam (elaborations)
Penn Foster 2024/2025 With complete solutions latest update
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Penn Foster 2024/2025 With complete solutions latest update
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Passed!!2024/2025
Penn Foster
directive style Answer: Directive style focuses on "more telling and less
doing." This style comes across as a "command and control" style, representing an
autocratic management style. Most employees get turned off with this style.
Analytic style Answer: managers tend to be logical, precise, and objective.
They prefer routine assignments that require attention to detail and systematic
implementation. Analytic style is good to use in building large, complex plans and
forecasting involving projections.
Behavioral style Answer: takes into account employees' emotions and
feelings. This style considers what people are saying, what they mean, and why
they are saying it, requiring a participative management approach. Most
employees favor this style.
Intuitive style Answer: managers are creative, intuitive, and comfortable in
handling a dynamic and non-routine environment. They like to address broad
issues and see things in complex patterns rather than as logically ordered bits and
pieces. The intuitive style is good to use in brainstorming sessions and where
traditional assumptions need to be challenged.
manager style Answer: The quality of a decision is a direct reflection of how
the decision maker processes information. Managers approach decision-making
and problem-solving in very different ways, depending on the availability of such
information. Their approaches, perceptions, and recommendations vary because
their minds work differently.
, Passed!!
2024/2025
Management Answer: defined as the attainment of an organization's
strategies, goals, and objectives in an effective, efficient, economical, and
productive manner. To this end, management is carried out through people by
utilizing resources. Managers make things happen through hiring employees and
deploying resources to accomplish their goals and objectives.
Managers get their power from the organizational structure (that is,
administrative power). This power comes from the manager's job title or position
status in the organization. Managers need the administrative power to provide
stability, discipline, and continuity within the organization and to fulfill their roles
and responsibilities. Managers share some common qualities with leaders in the
areas of problem-solving, decision-making, and change implementation.
Management achieves its strategies, goals, and objectives through planning,
organizing, directing, and controlling an organization's resources.
Management by exception Answer: a practice where managers only focus on
what goes wrong from the intended plan with the goal of correcting the problem.
These managers don't focus on what's happening according to plan.
To reduce unnecessary workload, managers need to establish threshold levels for
major type of transactions, and business rules need to be defined and
programmed into computer systems. Any actual transaction that goes beyond the
threshold level will be flagged and reported to management.
Examples of business rules:
Notify the manager only when the actual revenues fall by 5%
, Passed!!
2024/2025
Notify the manager only when the actual expenses go up by 10%
Notify the manager only when the actual profits fall by 3%
Management by walking around (MBWA) Answer: occurs when managers
walk around their business facilities (offices, stores, and warehouses) to talk to
employees to find out their problems first hand and to teach them about the
company's direction and management values.
MBWA should be practiced regularly so that employees do not think that
management is spying on them. It also helps to build a sense of camaraderie and
team spirit. The idea is to build trust between management and employees.
MBWA is also called open-book management thinking, meaning that employees
have the right to be informed about the company's plans and activities because
they have a big stake in the company's well being.
Leadership Answer: The action of leading a group of people or an
organization.
occurs when a leader mobilizes an organization's resources to fulfill its mission
and vision. Leaders have inherent power (personal and charismatic power) and
built-in qualities such as motivation, inspiration, innovation, imagination, and
vision.
Leadership power promotes creativity and change in the organization. Leaders
share some common qualities with entrepreneurs in the areas of innovation,
creativity, imagination, and vision.
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