Five Guys Manager Certification Questions With Complete Solutions
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Course
Five Guys
Institution
Five Guys
Five Guys Manager Certification Questions
With Complete Solutions
What type of beef do we use? We use only 100% all-American fresh ground beef, with the
exception of Canada and the UK where the meat is local
Are there freezers at Five guys? Is anything ever frozen? There are no freezers at Fi...
Five Guys Manager Certification Questions
With Complete Solutions
What type of beef do we use? We use only 100% all-American fresh ground beef, with the
exception of Canada and the UK where the meat is local
Are there freezers at Five guys? Is anything ever frozen? There are no freezers at Five
Guys, just coolers. Nothing is ever frozen.
What oil do we use for the fries? Peanut Oil
Where do we get our potatoes from? Only above the 42th parallel.
Does our menu contain trans fat? Nope
What are the five guys first names? The Five Guys are Jim, Matt, Chad, Ben and Tyler.
Customer perception of Five Guys starts where? Customer perception of Five Guys starts
in the parking lot. The parking lot and curb in front of Five Guys should be clean with no debris,
trash, cigarette butts, etc
, Five Guys Manager Certification Questions
With Complete Solutions
True or false, grease stains are allowed as long as they are out side of the doors. False.
There should never be a grease stain in front of the doors.
During inclement weather what should be done? During inclement weather you should
place wet floor signs and mats at all entrances.
How should our doors look? Doors should be clean and smudge free.
How many neon open signs should be at ever five guys? 2
What types of signage should be at every door? There should be signage with the hours of
operation, the store's phone number, and on-line ordering visible outside the restaurant.
At what volume should music be at? Music should be set at an appropriate level. It should
be easy to hear the person next to you, but not the tables across the room.
, Five Guys Manager Certification Questions
With Complete Solutions
How should the lighting be at five guys? Lighting should be bright and inviting. There
should never be a burned-out light bulb in Five Guys.
At what level should trash cans be changed? Trash cans should never be more than half
full.
How should trash cans be emptied? They should be wheeled to the back to be changed.
Trash cans should never be changed in front of the customer.
How should potatoes be stacked? How tall should they be stacked? Potatoes should be
stacked "Lincoln log" style. They can be stacked 5 high against a wall or window and 4 high
when free-standing.
How high can peanut oil be stacked? Boxes of peanut oil should never be stacked more
than 2 high.
What is to be done with empty dunnage racks? (the metal racks that the potatoes go on)
No empty dunnage racks should be in the dining area. Empty dunnage racks should be
taken to an out of the way area in the back.
, Five Guys Manager Certification Questions
With Complete Solutions
What is done with peanut boxes? There should be 2 open and available boxes of peanuts.
They should always be at least ¾ full and should have a 5 oz. metal scoop.
How much of the potato boats are to be in each box? ¼ sleeve of peanut boats available.
How should the comment board be kept? The comment board should be in an easily
accessible location and should be stocked with unlined comment cards and crayons.
Where should the laminated toppings card be? There should be a laminated toppings card
available at each register. This should be available to the customers.
How should the tip jar be kept? A tip jar labeled TIPS with a black sharpie should be
available next to the registers.
How much money should be in the tip jar in the morning and why? The tip jar should be
spiked with 5 one dollar bills to encourage tipping.
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