Five Guys Certification Study Guide Questions With Complete Solutions
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Course
Five Guys
Institution
Five Guys
Five Guys Certification Study Guide
Questions With Complete Solutions
Who are the Five Guys? Who is the dad? Jim, Matt, Chad, Ben, and Tyler. The dad is
Jerry. (Wife is Jeanine).
Where does customer perception start? In the parking lot
What can a FG parking lot NOT have? Debris, trash, and ci...
Five Guys Certification Study Guide
Questions With Complete Solutions
Who are the Five Guys? Who is the dad? Jim, Matt, Chad, Ben, and Tyler. The dad is
Jerry. (Wife is Jeanine).
Where does customer perception start? In the parking lot
What can a FG parking lot NOT have? Debris, trash, and cigarette butts (etc.)
There should never be a _______ _______ in front of the doors. grease stain
What should you do during inclement weather? Place wet floor signs, and mats at all
entrances.
Doors should be ______ and _______ free clean, smudge
Every FG should have 2 functioning _______ _______ ________ neon open signs
, Five Guys Certification Study Guide
Questions With Complete Solutions
What signage is the store required to have posted? - the store's phone number
- hours of operation
- online ordering
How should music be set? At an appropriate level. You should be able to hear the person
next to you but not the person at the tables across the room.
Lighting should be _____ and _______. Can there be a burnt out light bulb at FG? Bright,
inviting. There can never be a burnt out light bulb.
How full can FG trash cans be? 1/2 full.
How should trash cans be changed? In the back away from customer view.
How are potatoes stacked? Lincoln log style. Against the wall they are stacked 5 high, and
stacked 4 high freestanding.
How high are boxes of peanut oil stacked? 2 high
, Five Guys Certification Study Guide
Questions With Complete Solutions
Peanut boxes 2 open peanut boxes. At least 3/4 full. They should have a 5 oz. metal scoop
and a 1/4 sleeve of peanut boats available
Comment boards Should be located in an easily accessible location. Should be stocked
with UNLINED notecards and crayons.
What should be at each register? Laminated topping cards available to customers.
Tip jar Labeled TIPS in black sharpie and spiked with 5 one dollar bills
What temp. do cold foods have to be kept at? 33-41 degrees
What temp. do hot foods have to be stored at? 140 degrees
How quickly do cold foods have to return to the temp. safety zone? 2 hours
, Five Guys Certification Study Guide
Questions With Complete Solutions
How many inches off the ground does ALL shelving have to be? 6 inches
When do you change your gloves? After leaving the kitchen or when gloves become dirty
What are the 3 types of contaminations in a restaurant? Biological, chemical, and physical
What is a biological contamination? When pathogens are passed onto food.
What is a chemical contamination? When cleaning/ sanitizing agents come in contact with
food due to improper use or storage.
What is a physical contamination? When hazardous foreign or naturally occuring objects
are introduced into food.
What are the 6 pathogens that require exclusiong from work? Salmonella , shigella,
salmon non-typhoidal, e-coli, hepatitis a, norovirus
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