Exam (elaborations)
NDTR EXAM QUESTIONS AND ANSWERS 2024
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NDTR EXAM QUESTIONS AND ANSWERS 2024
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NDTR EXAMA tactic that increases the sale of services through publicity is known as:
a. pricing
b. targeting
c. promotion
d. segmentation - ANSWERS-c. promotion
A DT supervisor notices that the diet clerk has left early without approval the past
two Fridays. The tech should:
a. counsel the clerk and issue a written warning
b. record the incident in the clerks personnel file
c. Discuss with the clerk the reasons for leaving early
d. ask coworkers if the have seen the clerk leaving early - ANSWERS-c. Discuss
with the clerk the reasons for leaving early
The DT hears an employee telling jokes that infer racial prejudice. What guidelines
need to be reviewed with this employee?
a. equality
d. diversity
c. affirmative action
d. equal employment opportunity commission - ANSWERS-b. diversity
,Cafeteria sales have dropped 13% during the past 3 weeks. To determine a
possible explanation for the decrease in sales, the DT should first review:
a. production sheets
b. food specifications
c. standardized recipes
d. customer comment cards - ANSWERS-d. customer comment cards
The best way to determine demographic characteristics of a rural population is to:
a. obtain local census information
b. survey local church members
c. obtain information from local community service agencies
d. survey local members of the American Association of Retired Persons -
ANSWERS-a. obtain local census information
The OSHA Act of 1970 was designed to:
a. establish specific federal safety guideline to reduce job injuries
b. allow for minimal exposure to hazardous work conditions
c. prevent discrimination against people with disabilities
d. ensure all chemicals are labeled and wastes are disposed of properly -
ANSWERS-a. establish specific federal safety guideline to reduce job injuries
An operating budget is developed to:
,a. obtain salary increases
b. justify past expenditures
c. estimate future labor costs
d. forecast future needs and costs - ANSWERS-d. forecast future needs and costs
Which activity will provide the most accurate representation of suggestions for
menu items?
a. providing comment cards
b. leading a focus group
c. administering satisfaction surveys
d. conducting individual interviews - ANSWERS-b. leading a focus group
The statement "Tray production will be three trays per minute for 90% of the
time" is an example of:
a. a policy.
b. a mission.
c. a procedure.
d. an objective. - ANSWERS-d. an objective
Which is the first step a DT should take when two employees are involved in a
verbal altercation in the dish room?
a. remove the employees from the area
, b. interview the employees separately
c. reassign the employees
d. discipline the employees - ANSWERS-a. remove the employees from the area
The technician's best approach to overcoming employee resistance to change
consists of increasing employee:
a. self-efficacy
b. supervision
c. discipline
d. rewards - ANSWERS-a. self-efficacy
A DT reviews the following monthly quality improvement data:
Performance Indicators:
-Supplemented diet <48 house Met: 85% Not Met: 15%
-Quarterly PN Met: 93% Not Met:7%
-Plan of Care complete Met:98% Not Met: 2%
The DT should use this information to:
a. plan department goals for the next quarter
b. propose change to departmental staffing pattern
c. forecast the amount of supp. to be ordered
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