Publix Manager Test 1 UPDATED ACTUAL Questions and CORRECT Answers
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Course
Publix Manager
Institution
Publix Manager
Publix Manager Test 1 UPDATED
ACTUAL Questions and CORRECT
Answers
5 steps to customer service - CORRECT ANSWER- 1. welcome customer
2. use customers name
3. take care of needs
4. thank the customer
5. invite them back
Dynamic Selling - CORRECT ANSWER- Greet
Publix Manager Test 1 UPDATED
ACTUAL Questions and CORRECT
Answers
5 steps to customer service - CORRECT ANSWER- ✔✔1. welcome customer
2. use customers name
3. take care of needs
4. thank the customer
5. invite them back
Dynamic Selling - CORRECT ANSWER- ✔✔Greet
Discover
Recommend
Close
Day of Production - CORRECT ANSWER- ✔✔the day produced, recieved, or somehow
affected (such as frozen)
Fifo - CORRECT ANSWER- ✔✔first in, first out
Tare weight - CORRECT ANSWER- ✔✔weight of the container a product is packaged in
what is envirox TB, its uses, and location in the store - CORRECT ANSWER- ✔✔to clean
up blood and it is located in the computer room
ChainTrack sorts the items assigned to a scheduled count batch by category and_______ -
CORRECT ANSWER- ✔✔family group
what temp are eggs to be stored - CORRECT ANSWER- ✔✔40-45 below
, how long can dairy or frozen products be left out - CORRECT ANSWER- ✔✔30 min or less
when is pulling a bag from the S.S.C.C not a bi-partisian job - CORRECT ANSWER-
✔✔once the bag is sealed
what is the name for a scan gun - CORRECT ANSWER- ✔✔FM-HHTT
what is a load line - CORRECT ANSWER- ✔✔the line in a refrigeration case showing where
product can be
what temp are dairy perishable products to be stored - CORRECT ANSWER- ✔✔below 41
Publix says 40-34-38
where is the chemical safe-use and authorization chart located, and what info can be found
there - CORRECT ANSWER- ✔✔in the mop room, it tells which equipments needs to be
worn for protection
what is the temp danger zone - CORRECT ANSWER- ✔✔40-140 degrees; anything is
bacteria prone
how far from the ground must products be stored - CORRECT ANSWER- ✔✔6 in
what is gross profit - CORRECT ANSWER- ✔✔difference between cost and sales
what is cross merchandising - CORRECT ANSWER- ✔✔when you merchandise products
together that compliment each other
where do you go to find random and scheduled counts - CORRECT ANSWER-
✔✔ChainTrack
what are the grocery sub departments - CORRECT ANSWER- ✔✔frozen, dairy, dry, HBC,
housewares,
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