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UHC Ethics and Compliance Assessment 2024/ Q&A/ A+ Score Solution.
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UHC Ethics and Compliance Assessment 2024/ Q&A/ A+ Score Solution.
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UHC Ethics and Compliance Assessment 2024/Q&A/ A+ Score Solution.
Jane, an agent, is speaking to Albert about a Prescription Drug plan. Albert seems
confused and is struggling to understand the information Jane is explaining. Which
option should Jane consider?
-Jane should ask another agent to take over the call because she is not getting
through to Albert.
-Jane should forge ahead with the presentation and enroll Albert if he is
interested.
-Jane should ask Albert if someone, such as an Authorized Legal Representative,
helps him make health care or insurance-related decisions and should be present.
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, -Jane should tell Albert to find the information on the plan's website. - Answer:
Jane should ask Albert if someone, such as an Authorized Legal Representative,
helps him make health care or insurance-related decisions and should be present.
Select the option that describes the coverage combinations a member can be
enrolled in at the same time.
-Medicare Supplement plan and MA-PD plan
-MA-Only PFFS plan and a stand-alone PDP
-MA-Only non-PFFS plan and a stand-alone PDP - Answer: MA-Only PFFS plan and
a stand-alone PDP
Which of the following describes Permission to Contact (PTC) guidelines?
-PTC expires the Dec. 31 of each year regardless of when it was obtained.
-Contact can only be made by the method(s) requested by the consumer and the
agent can only market the product(s) indicated by the consumer.
-The agent must obtain PTC no later than the start of a marketing appointment
and can only discuss the products agreed upon by the consumer. - Answer:
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