100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached

Test Bank : Communication in Nursing, 10th Edition, 10th Edition (Julia Balzer Riley 2024/25)latest edition graded A+ $20.49 Add to cart

Exam (elaborations)

Test Bank : Communication in Nursing, 10th Edition, 10th Edition (Julia Balzer Riley 2024/25)latest edition graded A+

9 views 0 purchase

Course
Communication In Nursing

Institution
Communication In Nursing

Book
Communication in Nursing

Test Bank : Communication in Nursing, 10th Edition, 10th Edition (Julia Balzer Riley 2024/25)latest edition graded A+

[Show more]

Preview 4 out of 122 pages

View example

mobile-preview

Uploaded on October 16, 2024
Number of pages 122
Written in 2024/2025
Type Exam (elaborations)
Contains Questions & answers

test bank communication in nursing 10th edition

Institution Communication In Nursing
Course Communication In Nursing

$20.49

Added

Add to cart Add to wishlist

100% satisfaction guarantee
Immediately available after payment
Both online and in PDF
No strings attached

TEST BANK
|

Communication in Nursing 10th Edition
| | | |

Julia Balzer Riley
| |

, Table of Contents
| |

Chapter |1: |Responsible, |Assertive, |Caring |Communication |in
Nursing|Chapter |2: |The |Client-Nurse |Relationship: |A |Helping
|

Relationship |Chapter |3: |Solving |Problems |Together
|

Chapter |4: |Understanding |Each |Other: |Communication |and |Culture|Chapter
5: |Demonstrating |Warmth
|

Chapter |6: |Showing |Respect
Chapter |7: |Being |Genuine
|

Chapter |8: |Being |Empathetic
|

Chapter |9: |Using |Self-
|

Disclosure|Chapter |10: |Being
specific |Chapter |11: |Asking
|

Questions |Chapter |12:
|

Expressing |Opinions|Chapter |13:
|

Using |Humor
|

Chapter |14: |Embracing |the |Spiritual |Journey |of |Health |Caring, |Meaning |Making|Chapter
15: |Requesting |Support
|

Chapter |16: |Overcoming |Evaluation
Anxiety|Chapter |17: |Working |with
|

Feedback |Chapter |18: |Using |Relaxation
|

technique
|

Chapter |19: |Incorporating |Imagery |in |Professional |Practice |and |Self-
Care|Chapter |20 |Incorporating |Positive |Self-Talk
Chapter |21: | Learning |to |Work |Together |in |Groups
Chapter |22: |The |Changing |World |of |Electronic
Communication|Chapter |23: |Learning |Confrontation |skills
|

Chapter |24: |Refusing |Unreasonable |Requests
Chapter |25: |Communicating |Assertively |and |Responsibly |with |Distressed |Clients |and
Colleagues |Chapter |26: |Communicating |Assertively |and |Responsibly |with |Aggressive |Clients |and
|

Colleagues|Chapter |27: |Communicating |Assertively |and |Responsibly |with |Unpopular |Clients
|

Chapter |29: |Communicating |at |the |End-of-
Life|Chapter |30: |Continuing |the |Commitment

,Balzer Riley: Communication in Nursing, 10th Edition
| | | | |
|

Chapter1: Responsible, Assertive, Caring Communication in Nursing
| | | | | | |

Test |Bank

Multiple |Choice
|

1. Which | statement | describes | the | affective | aspect | of | learning
| effective|communication |strategies?

a. “The |nurse |should |use |clear, |direct |statements |using |objective |words.”
b. “The |nurse |uses |body |language |that |is |congruent |with |the |verbal |message.”
c. “The |nurse |believes |that |positive |communication |strategies |build |confidence.”
d. “The |nurse |practices |assertive |and |responsible |communication |strategies.”

ANS:C
Learning |involves |three |domains: |the |cognitive |aspects |(understanding |and |meaning),
|affective | aspects | (feelings, | values, | and | attitudes), | and | psychomotor | aspects

| (physical |capability).Learning |basic |communication |skills |involves |the |cognitive |domain;

|building |confidence |through |a |belief |in |the |value |and |impact |of |positive |communication |is

|the |affective |domain; |and |putting |skills |into |action |is |the |psychomotor |domain.DIF:

|Comprehension |REF: |p. |13 |TOP: |Integrated |Process: | Communication | and

|Documentation |MSC: |Psychosocial | Integrity

2. The |nurse |manager |asks |the |staff |nurse |to |work |an |extra |shift. |Which |response
|by|the |staff |nurse |is |assertive |and |based |on |rational |beliefs?

a. “I |don’t |want |you |upset, |so |I |will |work |extra.”
b. “Why |do |I |always |have |to |cover |extra |shifts?”
c. “I |am |not |able |to |work |an |extra |shift.”
d. “If |you |can’t |find |anyone |else, |I |will |do |it.”

ANS:C
The |staff |nurse |may |turn |down |even |a |reasonable |request; |an |assertive |response |avoids
|irrational |beliefs. |Irrational |beliefs |occur |as |a |result |of |being |anxious |about |assertiveness |or

|focusing |on |possible |negative |outcomes.DIF: |Analysis |REF: |p. |8 |TOP: |Integrated |Process:

|Communication |and |Documentation |MSC: |Safe |and |Effective |Care |Environment:

|Management |of |Care

, 3. A |nurse |manager |offers |a |staff |nurse |a |choice |between |working |8- |or |12-hour |shifts.
|Which |statement, |if |made |by |the |staff |nurse, |is |nonassertive |and |may |result |in

|a|frustrated |response |from |the |nurse |manager?

a. “I|want |to |decide |the |shifts |for |all |of |the |other |staff |nurses.”
b. “Do |whatever |you |want. |It |doesn’t |really |matter |to |me.”
c. “Thank |you |for |offering |me |a |choice. |I |prefer |12-hour |shifts.”
d. “You |will |never |be |able |to |give |me |what |I |really |want |to |work.”

ANS:B
A |statement |that |allows |others |to |make |decisions |for |a |person |is |an |example |of
|a |nonassertive |style |of |communication; |the |response |of |others |to |a |nonassertive |statement

|may |include |disrespect, |guilt, |anger, |or |frustration. |Statements |that |make |choices |for |others

|or |that |are |accusations |are |examples |of |aggressive |styles |of |communication; |the |response |of

|others |to |an |aggressive |statement |may |include |hurt, |defensiveness, |or |humiliation. |A

|statement |that |allows |making |one’s |own |decisions |is |an |example |of |assertive |style |of

|communication; |the |response |of |others |to |an |assertive |statement |may |include |mutual

|respect.DIF: |Analysis |REF: |p. |7 |TOP: |Integrated |Process: |Communication |and

|Documentation |MSC: |Safe |and |Effective |Care |Environment: |Management |of |Care

4. The |nurse |is |providing |care |to |a |patient |who |was |admitted |with |heart |failure. |The
|patient |has |not |been |following |the |prescribed |diet |or |taking |the |prescribed |medications.
|Which |type |of |communication |approach |is |most |important |for |the |nurse |to |use |with |this

|patient |to |facilitate |a |change |in |self-care |behavior?

a. Authoritative, |honest, |and |outright |communication
b. Assertive, |responsible, |and |caring |communication
c. Aggressive, |sympathetic, |and |realistic |communication
d. Positive, |expert, |and |focused |communication

ANS:B
Communication |must |be |technically |responsible, |assertive, |and |caring |to |facilitate |a|change
|in |behavior.DIF: |Knowledge/Comprehension |REF: |p. |13 |TOP: | Integrated |Process:

|Communication |and |Documentation |MSC: |Psychosocial |Integrity

5. Which | are | examples | of | a | nurse | who | is | communicating | responsibly? | (Select
| all|that |apply)

a. The | nurse | uses | profanity | to | respond | to | a | client | who | is | intoxicated | and
| verbally|abusive.

b. The |nurse |helps |a |client |talk |to |family |members |about
|discontinuing|chemotherapy.

The benefits of buying summaries with Stuvia:

Guaranteed quality through customer reviews

Guaranteed quality through customer reviews

Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.

Quick and easy check-out

Quick and easy check-out

You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.

Focus on what matters

Focus on what matters

Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!

Frequently asked questions

What do I get when I buy this document?

You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.

Satisfaction guarantee: how does it work?

Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.

Who am I buying these notes from?

Stuvia is a marketplace, so you are not buying this document from us, but from seller Spencejames. Stuvia facilitates payment to the seller.

Will I be stuck with a subscription?

No, you only buy these notes for $20.49. You're not tied to anything after your purchase.

Can Stuvia be trusted?

4.6 stars on Google & Trustpilot (+1000 reviews)

80364 documents were sold in the last 30 days

Founded in 2010, the go-to place to buy study notes for 14 years now

Start selling

$20.49

(0)

Add to cart