CHRA - Workplace Learning and Development UPDATED ACTUAL Exam Questions and CORRECT Answers
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Course
CHRA - Workplace Learning and Development
Institution
CHRA - Workplace Learning And Development
CHRA - Workplace Learning and
Development UPDATED ACTUAL Exam
Questions and CORRECT Answers
Employee Orientation - CORRECT ANSWER- A procedure for providing new
employees with basic background information about the firm
Training - CORRECT ANSWER- means giving new or current employees the sk...
CHRA - Workplace Learning and
Development UPDATED ACTUAL Exam
Questions and CORRECT Answers
Employee Orientation - CORRECT ANSWER✔✔- A procedure for providing new
employees with basic background information about the firm
Training - CORRECT ANSWER✔✔- means giving new or current employees the skills that
they need to perform their jobs, such as showing new salespeople how to sell your product.
Negligent Training - CORRECT ANSWER✔✔- A situation where an employer fails to train
adequately, and the employee subsequently harms a third party.
Strategic Training Needs Analysis - CORRECT ANSWER✔✔- identifies the training
employees will need to fill these future jobs
Task Analysis - CORRECT ANSWER✔✔- A detailed study of a job to identify the specific
skills required.
Performance Analysis - CORRECT ANSWER✔✔- Verifying that there is a performance
deficiency and determining whether that deficiency should be corrected through training or
through some other means (such as transferring the employee).
Competency Model - CORRECT ANSWER✔✔- A graphic model that consolidates, usually
in one diagram, a precise overview of the competencies (the knowledge, skills, and
behaviors) someone would need to do a job well.
Design - CORRECT ANSWER✔✔- means planning the overall training program including
training objectives, delivery methods, and program evaluation
Ability - CORRECT ANSWER✔✔- the learner- trainee needs (among other things) the
required reading, writing, and mathematics skills.
, The Cloud - CORRECT ANSWER✔✔- Refers to placing software programs and services on
vendors' remote servers, from which they can then deliver these programs and services
seamlessly to employees' digital devices
Cloud-based Training - CORRECT ANSWER✔✔- revolutionized training, by enabling
employers to outsource much or all of their training activities
Program Development - CORRECT ANSWER✔✔- means actually assembling the
program's training content and materials.
Implement - CORRECT ANSWER✔✔- means actually provide the training, using one or
more of the instructional methods we discuss next.
On-the-job training (OJT) - CORRECT ANSWER✔✔- Training a person to learn a job
while working on it.
Apprenticeship Training - CORRECT ANSWER✔✔- A structured process by which people
become skilled workers through a combination of classroom instruction and on-the-job
training
Job Instruction Training (JIT) - CORRECT ANSWER✔✔- Listing each job's basic tasks,
along with key points, in order to provide step-by-step training for employees.
Programmed Learning - CORRECT ANSWER✔✔- A systematic method for teaching job
skills, involving presenting questions or facts, allowing the person to respond, and giving the
learner immediate feedback on the accuracy of his or her answers.
Behavioral Modeling - CORRECT ANSWER✔✔- A training technique in which trainees are
first shown good management techniques in a film, are asked to play roles in a simulated
situation, and are then given feedback and praise by their supervisor.
Modeling - CORRECT ANSWER✔✔- watch live or video examples showing models
behaving effectively in a problem situation. Thus, the video might show a supervisor
effectively disciplining a subordinate, if teaching "how to discipline" is the aim of the training
program.
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