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Exam (elaborations)

Cigna Certification 2024Exam 100% Correct!!

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  • Cigna Certification 2024
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  • Cigna Certification 2024

Which of the following is true regarding our paper Scope of Appointment (SOA) guidance for brokers? a. Broker agents must submit a paper SOA along with the enrollment form b. Broker agents may choose to submit or not submit a paper SOA with an application c. Broker agents are exempt from the SOA...

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  • September 29, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Cigna Certification 2024
  • Cigna Certification 2024
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Cigna Certification 2024Exam 100%
Correct!!
Which of the following is true regarding our paper Scope of Appointment (SOA) guidance for
brokers?

a. Broker agents must submit a paper SOA along with the enrollment form

b. Broker agents may choose to submit or not submit a paper SOA with an application

c. Broker agents are exempt from the SOA monitoring process

d. A broker agent will not incur an SOA violation even if we find 5 or more non-compliant SOAs

e. If a broker agent submits a paper SOA with an application, he or she does not have to store the
SOA for 10 years - ANSWER B



When verifying if a doctor is in the Cigna Healthcare network, which of the following is correct?

You should verify doctors and other providers using the Provider Lookup Tool, download the daily
provider spreadsheets from the resource library and/or call the CARL Unit

Any doctor in the Cigna Healthcare network is also in the Cigna Healthcare Medicaid network

You only need to confirm that the doctor is in the network. No need to verify specialists or any other
providers

You should verify doctors and other providers by using Web MD and similar websites to verify that a
doctor is in the network - ANSWER You should verify doctors and other providers using the Provider
Lookup Tool, download the daily provider spreadsheets from the resource library and/or call the
CARL Unit



Lucas, a licensed agent has been contracted and appointed by Cigna Healthcare Medicare. Which of
the following does he still need to do in order to complete all requirements to sell Cigna Medicare
plans?

Nothing. He is ready to sell Cigna Healthcare Medicare.

Get ready to market and sell compliantly

Complete all required Cigna Healthcare training

Both B. and C. - ANSWER Both B. and C.



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